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February 2024 by Joe
Illegal immigrant shelter
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September 2023 by kyle harper
Friendly
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August 2023 by Sensei Furi
Rooms have broken fall-through mattresses. Whole place smells like musty sweat and smoke. Pool is murky and off-limits.Rooms: Poor-quality and sanitary roomsFood & drinks: Limited breakfast options in-hotel
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July 2023 by Mowmer
Hotel is booked for immigrants, looks more like a projects than a hotel right now with security guards and all. They aren't even honoring reservations from 3rd party websites so you're better off not evening trying, they will send you to another hotel. Try and stay at your own risk.
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June 2023 by Laurie Gravelle
The staff were so friendly. The room's a/c unit had a bad mold smell so we didn't use it. We would have had to ask for another room if the a/c would have been needed. Room was clean and the bed was comfortable.
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June 2023 by Sam K
Like a lot of the reviews are saying don’t stay at this hotel had reservations was thrown out because they brought in migrants from New York City to stay and threw every other person out so that they could charge the state of New York four times the room rate for migrants to stay. if you’re from Canada and you’re doing park-and-ride, I would not pay to park your car here because it’s not safe with the people that are staying there..
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June 2023 by Richard Goodman
The hotel management purposefully overbooked the hotel and didn’t inform us there wasn’t room available until we arrived at 1 am from our flight. We had to wait 45 min to be taken to another hotel owned by the same ownership group that had mold and holes in the ceilings.The staff informed us that a large group came in and the management gave away already booked rooms which resulted in many of us who had a late flight being moved to another worse hotel and no discount was provided for the inconvenience.
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June 2023 by Sam I.
Do not stay here made a reservation when I showed up driving from Ohio they told me that my room was not available because they were housing migrants. Never called me or emailed me before I got there that my room was not available and did not offer me anything I had to find a different hotel and paid double what I would've paid on online had they informed me before I showed up to make a reservation.
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April 2023 by Andrew Wilson
Worst beds, worst pillows, loud all night long. This is second time (and last time) I've stayed there and tried different rooms and didn't change anything for me. If you want to sleep, pick a bench.
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March 2023 by Nancy Gill
I do a lot of traveling for work! This place needs to hire friendly people the guy in the front desk was very unprofessional and very rude, I think his name was Chris. I book my customers here and my staff but I regret it tremendously! Today was my first night being here and I go to the room and I see dirty sheets, towels, and the shower wasn’t clean because there was hair all over. The outlets don’t work at all as well as one the lamps. The lamps were just put on there for decoration really. I won’t be booking people to this hotel ever again.. The only good thing about this room was the alarm clock because it has an adapter. Spend 30 dollars extra for a better hotel! Don’t bother booking here unless your desperate and all other hotels are booked !! One more good thing Dennys is next door!
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March 2023 by kathryn kniceley
Room ceiling was leaking. Rooms are very outdated and need renovations. Tub was clean but looked dirty (stains). Front desk very pleasant. I guess best westerns are not what they used to be.
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February 2023 by Jojo Thibs
Friendly staff. Clean rooms. Great price. Close to airport. Perfect for a place to sleep before your flight.
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February 2023 by The King of Home Comfort (The King Of Home Comfort)
This a nice place to stay for our park sleep and fly start to our vacation. Good clean rooms and a great breakfast to start the
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February 2023 by lexi woodward
Good spot if you need to crash for the night before or after a flight. Hotel smells like smoke but the room for the most part didnt. It was clean but keep in mind this is an affordable and basic hotel for people traveling. So don’t expect an extremely nice hotel with everything brand new. The staff was extremely kind! Breakfast was a good basic continental which is great considering how affordable the stay was.Also loved that it was .5 miles from the airport and they had a great shuttle included.Truly can’t beat the price for all that was included here!
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February 2023 by S. Khurana
BEWARE OF THE ROOM ODOR!! We had a rather harrowing experience right from the get go. Walked to the check-in counter with the clerk demanding 200$ "CASH" for incidentals deposit, if you were to use a debit card for incidentals. I asked for the manager to protest this absurd request and was told "he was gone for the day". She relented after we made our displeasure clearly known and decided to hold 200$ on my debit card instead.Next we step into the room with this horrible stench/smell of mold/staleness/moisture. I let the door stay wide open with the exhaust running for over an hour, with no relief. Finally got the front desk lady to come by and check the smell and she said it's from the "Cleaning products we use" and that it smelled like "caramel" to her. I wanted to pull my hair out at this point. I had to go get Glade spray (deodorizer) from the store to neutralize the odor coz the hotel didn't even have a room freshener/deodorizer to help us out.Very disappointed and never returning here.