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November 2023 by Paul Casciani
We were in a pinch for two inspections and they were very accommodating and helped schedule appointments around our busy schedule. Very helpful. Great customer service.
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November 2023 by Ingrid
Very nice and honest. They didn't make me get something I didn't need at this time. I will be back!
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November 2023 by Crissy Morrison
I recently started going to this place, despite living down the street for years. I wish I would have started sooner! Not only have they been able to get my car in and completed sooner than expected, it was a great job done! Prices seemed fair and actually saved me some money by fixing what another mechanic told me was a different more expensive fix. I will continue to go hear for a long time!
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October 2023 by David Boatman
I’ve been a customer since the opening of their Cheektowga NY location and have always been taken care of in a timely manner. Recently, when backing out of my driveway to start a 6-hour drive my braking system failed (thank goodness the issue didn’t manifest itself halfway into my journey). This was an important trip to visit an aging parent and was of personal importance due to the human time factor involved with the parent. I did not share this detail with the manager but I think they knew something was up. As they say in the scheduling of service … they were slammed (which I think speaks to the positive aspect of their work & service valued by their customer base). But the key, dear potential customer, is one of flexibility: if you can leave your vehicle at the shop it’s amazing how they can manipulate the choreography that is the service they provide; they were able to squeeze me into a tight schedule. I think had I not been flexible by leaving my car with them, I would have had to wait many more days than the 1.5 days it took them to diagnose the problem, order the parts they needed, wait for delivery and finally effect the repair within the confines of their tight schedule. These professionals are not just doing a job but providing a service to the public. If you are looking for a genuine “service” center, give Cleve-Hill/Cheektowga a try. Thank you for helping me in my tight situation by somehow fitting me into yours.
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October 2023 by Thomas Brent
Used to go to the Buffalo location till we moved. I was concerned that the great service would not be duplicated at another location. My fears were unfounded. Just as great.
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October 2023 by Lou Rodriguez
Just in for an oil change.. staff was courteous and the service was quick... They even topped off other fluids at no charge!!
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September 2023 by A Fran
They were quick and efficient. Absolute amazing experience. They treat their customers with kindness as well. Will be back again for sure!
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September 2023 by Joseph Phillips
Cleve-hill Auto has kept my car running smooth for the last 11+ years and for over 187895 miles. It’s not possible without them. Great service every time.
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July 2023 by Lane Pawlewski
The persons that answer the phone are precise and helpful. The quality of the work shows the high skill level of the technicians.
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July 2023 by Danielle Tonner
The service was great. Went with a flat tire in 10 minutes. Everybody was friendly. They even checked all my other tires .
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June 2023 by Elissa Bello
Polite and helpful. Convenient and thorough.Did I mention trustworthy? Well, that too!They'll do the little jobs as well as the big.I highly recommend this place.They do great work. I drive a Subaru, and they keep it going strong.
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June 2023 by Bonnie Whalley
Everyone always says their shop takes care of them, but this shop really does! Rob and his crew are always going out of their way to make you feel like family, I have been going to this shop for years even after they moved their standards didn’t change! And for this reason I will continue to entrust Rob and his crew to keep me and my family safe in our car! Thank you Rob you are awesome ?
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April 2023 by Leslie Calender
Another stellar experience at Cheektowaga Cleve-Hill Auto & Tire! I had snow tires removed, new summer tires mounted and balanced. They were punctual, although busy with constant phone and walk-in interruptions, had me in and out in an hour. The counter staff were pleasant, courteous and professional to me and the other customers they dealt with. I will see them again in the fall.
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April 2023 by Kristen Jarzyniecki
These guys are the best. They are extremely trustworthy and always get my car back to me in a timely manner.
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April 2023 by Danielle Mecca
Awesome service and awesome prices. I got an emergency flat tire. Their website had them booked. So I called and they squeezed me into the schedule with no questions or problems. I paid a quarter of what my dealership would have charged me.
