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May 2023 by Joseph Perillo (JoeFromBuffalo)
I went there for 2 watch batteries and a new band on my other watch. The guy that took care of me is very nice and took care of everything for me!
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April 2022 by David Sanna
Josh, the employee who helped me today, was AWESOME. He was quiet and kind, and knew exactly what he was doing. He helped fix an old watch of mine with a new battery and strap, and I bought a second battery for a different watch I was wearing at the time. He did great work, and I'll definitely be back. Thank you Josh!
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April 2022 by Unruly Forrin
Amazing work fast and efficient ? got both my watches right
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December 2021 by Andychangftw
I love this place! Don is fantastic because he changed the batteries for two watches that I had basically given up on getting taken care of and now I can rock the bling again! He also gave me 20% off for one of my watches that needed to have the backplate popped back on and even replaced the pin free of charge when I had lost it. Don then set the dates and times for me so I didn’t even have to. I was totally blown away by his professionalism, quickness, and attention to detail. Thank you so much Don, you definitely have a repeat customer!!!
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September 2021 by Carmen Ares
The employees are so helpful and friendly. I like that they themselves own what they are selling and are very honest with their reviews. The wood watches are beautiful and they don't break the bank. When we need watches repair they are so quick and inexpensive. They also helped us find the right place to repair my dad's antique watch. They were honest about them not being able to do it due to it being an antique and recommended another company to do it that specializes in those so as not to get it damaged. We appreciate that.
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April 2021 by Connie P.
Who wears a watch these days? Most people use their phone to see what time it is. My husband loves wearing his watch and when you find a watch you like, you needs to keep it running and running like the energizer bunny. They have great service and usually we only need them for a battery, but they usually clean up the watch while they put the battery in. We have also gone here to replace a band, fix a band to make the watch fit correctly and look for a new watch if we need one. Very convenient at the mall and always willing to help and friendly.
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February 2021 by Zach Hidare
Great customer service Don the manager is an outstanding person.
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December 2020 by Carmen Ares0000
The employees are so helpful and friendly. I like that they themselves own what they are selling and are very honest with their reviews. The wood watches are beautiful and they don't break the bank. When we need watches repair they are so quick and inexpensive. They also helped us find the right place to repair my dad's antique watch. They were honest about them not being able to do it due to it being an antique and recommended another company to do it that specializes in those so as not to get it damaged. We appreciate that.
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November 2020 by Janice Irish
Standing at the kiosk right now and its open but no one is here and no sign they will be back. What poor customer service in what currently is a make or break situation for businesses.
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September 2020 by Dakota Smith
So yesterday I would’ve given a 3. The woman working was repairing a watch but I stood there for about 45minutes seeking acknowledgment but she had her headphones in and was oblivious. When she did see me she did great except she forgot to put the pins back in the watch wrist band. I go in today there’s a gentleman working and HE WAS AWESOME. Knowledgeable and caring. Will be buying a new watch from them soon.
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September 2020 by Jackie Lucchesi
Excellent service and there was no waiting time for my husband's watch to be fixed
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July 2020 by Michael Brunner
Sure wish you would reopen and/or leave a message on your phone with information on when you MAY be reopening. I've done business with Dakota Watch in Buffalo before then here in the Rochester area since moving. Unfortunately the stores in the Rochester area are permanently closed. It's a fairly long drive to Buffalo and I do not want to make the trip if your are actually closed. HELP.
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March 2020 by Daniel Porter
Good prices and does quick battery changes
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January 2020 by kory shay
The best experience ever after having visited another jeweler & one other watch store without success. Dakota in galleria fixed the links on my Pulsar watch band swiftly & efficiently while I waited & charged 400% less rhan another estimate! I will return if needed
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May 2019 by Thomas j Jones
If you were into watches okay if not it is what it is
