FedEx Ship Center: Reliable, Friendly, and Accommodating The FedEx Ship Center has earned a reputation as a reliable and customer-oriented shipping hub. Customers consistently praise the staff for their exceptional service and willingness to go the extra mile. One customer, Matt S., was particularly impressed with the delivery driver's attentiveness, noting that he took the time to deliver a heavy package directly to the customer's garage. Another reviewer appreciated the center's extended hours, making it convenient for those with busy schedules. The staff's attention to detail and understanding of the local community have also been highlighted. A customer expressed gratitude for a delivery person who knew the building well and ensured the package was left safely at the apartment door, rather than in a common area, to prevent potential theft. The center's location, close to the Buffalo International Airport, has also been praised as a convenient option for those needing to ship extra luggage before a flight. Customers have also commended the ample parking available. Overall, the FedEx Ship Center has earned a reputation for providing excellent customer service, with friendly and knowledgeable staff who are dedicated to ensuring a smooth and hassle-free shipping experience for all their customers.
Quick and helpful service. Harder to find than expected based on directions.
January 2026
I went later in the evening on a Friday and service was phenomenal.
December 2025
Wrong building shown. The one I am reviewing is on Cayuga rd. Cheektowaga. I drove by it several times looking for it. They are not see from the road very well. In addition there is no sign that they are in that industrial park. Considering it is the Christmas season the service was great. Quick too.
