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November 2023 by Paul Gregory
I have been doing business with Ron for better than 15 years. Not always the least expensive but the quality of the work is top of the line. By far the best I have found !!
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October 2023 by Jim O.
total rip off .. very expensive and had to take to another shop to get fixed right .. guy named carlos is not to be trusted .. total conman .. will sell you everything you don't need fast talking salesman and full of B.S. ..the people there are on commission and will take advantage of you.. stay away !!
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October 2023 by Mr. Beeghley
Awesome people to deal with. Even explained what to do to make sure I was covered just incase anyone questioned anything. I would recommend them and willing to go back again.Service: General repairs & maintenance
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July 2023 by Gary Pelletier
Ron diagnosed and fixed my truck professionally and quicker than expected. I will definitely be there again.Services: Electrical repair
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June 2023 by Melanie Enders
In response to the Martin review. I have been taking my car to five star for years. I've dealt with Ron,Lori,and Mike and have always been treated with respect. I also know that if ever a problem occurred they're happy to take care of it. I find your review a bit out of character for this facility as they are one of the best known in buffalo for their quality of work. Have you tried talking to Ron or Mike in person or do you just trash places in reviews?
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February 2023 by Donnasia Mccleary
Only had a flat but it still took 3 business days to repair. Very thankful for their work though. Great customer service
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February 2023 by Family 1.
This shop had my car for 3 months and never fixed my issue. My car is still broke, same initial problem. I took him to court because I paid him 2469 to fix my car but it was never fixed. I won my case, ofc because he was just trying to take advantage of a young, black, single woman. However, he's appealing it just to be a dick. Because he knows exactly what he was doing. The judge obviously agreed. I honestly believe he's prejudice! But evil never wins, love will always prevail... remember that Ron!!!! My neighbor, who referred me to him, doesn't even do business with anymore because he paid him to fix his car but his car still had the same issue!My cousin, had the same exact problem, after a WHOLE YEAR he had to go take his car back still with the same issue!I'M WARNING YOU, IF YOU'RE A PERSON OF COLOR... DO NOT GO HERE!
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January 2023 by Stephen Scimone
The absolute best family owned automotive repair facility in the WNY. Fair, honest, and constantly earning your trust. 10/10Service: General repairs & maintenance
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October 2022 by mc
I've been here a few times now to get my car fixed and every time, the service is top notch. I've had a few instances of dealing with dishonest or subpar mechanics in Buffalo so I tend to be apprehensive when bringing my car in places but every time I've been here, it's been nothing but an incredible experience. They do excellent work, have extremely fair prices, and are always very pleasant to deal with. I highly recommend this place and wouldn't take my car anywhere else in Buffalo.Services: Vehicle Inspection
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September 2022 by don9556
Ron and his wife have gone above and beyond for me multiple times now. Super friendly and knowledgeable.
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September 2022 by Alicia Hevland
I cannot say enough great things about a gentleman named Ron at Five Star Automotive! I have been bringing my vehicle to him for roughly 6 years or so and have always had great customer service and have been well informed as to any service that he has provided. Fair prices and great service are a great mix!I highly recommend Five Star to my family and friends for any of their vehicle issues/repairs and even just for regular maintenance, so I certainly recommend them to everyone else! Just call them, they will always give it to you straight, which is just another testament as to how they handle their customers needs. Thanks for all you do Ron!
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August 2022 by Shay C
Ron at this shop might be the most cunning slickster I ever met. Not only have he had my car for 3 months!! But the same issue is still the issue because this slickster never fixed my car correctly. In 3 months I've had my car in my possession for 9 days total throughout. He's holding my car hostage and is refusing to give me my money back. DO NOT GO HERE! My neighbor is having the same problem with him, he took his car in and paid what Ron told him to pay and his car STILL HAS THE SAME ISSUE! I now have to sue Ron and his wife for me to be made whole because my BIGGEST MISTAKE was going to that shop! I may have been better off with a street mechanic. PLEASE BEWARE!!!!Services: Engine repair
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March 2022 by Jordan Luczak
This shop has been nothing but great to me. It's not often that you come by an automotive shop and the people are actually really nice and give the best advice. I worked with Ron and it was literally the best experience I ever had at any car shop. I'm a girl so I feel like it's very easy for any car shop to take advantage, however, Ron was just straight up and very honest and understands that his customers just wants to feel safe in any vehicle they drive. Will be returning thanks for the awesome service. ?Service: Oil change
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February 2022 by Jody Fischer Rutski
Five Star gets 5* from me. Fast, friendly and pricing much better than your big places. They are getting all my car needs business from now on.
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February 2022 by Mortalis Ares
Ron got my wife and I in a pinch with a flat tire and helped us out without issue when I know his schedule was absolutely packed.Was polite the whole time and had some good laughs. Turned a bad day into a good experience in the end.Service: General repairs & maintenance