M&T Bank is known for its friendly and professional customer service. Customers appreciate the helpful staff and often recommend the bank. Many have been with M&T for years without issues and value the consistent service. Even on busy days, staff like Braelin provide fast and friendly assistance. However, some customers have expressed concerns about hygiene at the drive-thru ATM, noting that the screen has been dirty for a long time. Overall, the bank is trusted and appreciated for its good service.
Friendly, fast service. There was always someone to help and didn't see a long line
January 2025
Brittany helped me when all my accounts were hacked! She was patient & understanding. She made SURE I wasn’t confused on my accounts and all new acct numbers. Super friendly, and will recommend!
July 2024
Was here two weeks ago line out the door tellers are nice but very slow. Waited in line for 15 mins then left.
