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February 2024 by Own You
Manager Heidi is a piece of trash she loves to discriminate she needs to be replaced immdiately before she causes a lawsuit for herself and m&t
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February 2024 by Kiza Damas
I have been an M&T customer for almost 9 years and never had any issue with the bank or banking system. It's a nice bank that I will recommend to anyone.
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August 2023 by Radsan
As for the ATM, on a windy day, my money tends to fly out of the slot when I am depositing the money. They just updated their policy, and limited you to only 10 transactions in a day, and only up to a $1000 maximum limit using your debit card. I know it's for security purposes, but what they should do is try to find out the average times you use your card every day, and what your maximum limit use has been, and use that as a base-line for each individual. It's because of this policy I may be forced to go with a different bank.
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July 2023 by J W.
Do NOT use M&T Bank!!! My 97 year old WWII veteran father has been a loyal customer for decades. His bank card was recently stolen and the thief took $20K!!! No M&T claims that they won't replace the $ because every transaction was considered "authorized" due to the fact that it used his debit card. M&T did NOTHING to secure his account and never shut it down when the system saw unauthorized transactions! Now my 96 yr old dad on a fixed income is out $20K! If he didn't have another account, he'd be on the streets!!! These people are the worst!!! Never use M&T Bank!
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July 2023 by Amit Malik
Never have any change for weeks while key bank never have issues. Have to deposit here and then go to key to get change is annoying. Black cashier lady has nasty attitude so go to a different line when you see her.
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June 2023 by Jay Johnson
Went there today on a Saturday and it was crazy busy but I had an appointment with Braelin and she was great. Very fast and friendly. A+++
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April 2023 by Bob Weber
Bank tellers are rude and ignore people in line. Hate coming here. Will only go to m&t that is in North tonawanda on Payne ave
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February 2023 by Elaine Santiago
I have been an M&T customer for many years and I have been to many branches. I went to this particular branch and spoke to Emily. She gave the worst customer service ever. She didn't want to help because she was in a rush to leave. Something that would have taken not even 10 mins. I work in customer service and she does not think about the customers. She's slow and doesn't know what she's doing honestly.
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November 2022 by D M
Worst bank ever ! Bank of thieves ! Stole money from me , too much interest ans never return, ceo failure filed ftc hope they will fine them ! All the banks in the us monopolistic liars shame !!
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November 2022 by Dr Malka
Worst bank ever ! Bank of thieves ! Stole money from me , too much interest ans never return, ceo failure filed ftc hope they will fine them ! All the banks in the us monopolistic liars shame !!
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March 2022 by Chris Kivi
Drive-thru ATM has the filthiest screen I've ever seen in my life, obviously this store doesn't care about hygiene and passing cooties on to other people, and the ATM has been this way all through our covid experience. Wonderful!
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September 2020 by Randolph
I opened up my very first account here.
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June 2020 by Brian Pratts
Staff were nice and very easy to help me with my account unlike some other M&T's. Keep up the good work!
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March 2020 by Ahmed Mohamed
I love this branch! They are always very kind and provide great customer service. M and T are always good but this place is the icing yo cake ☺️
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March 2020 by Cherry Goodman
Awesome service!
