PetSmart is the largest pet supply and services retailer, offering a wide selection of products for various pets, including dogs, cats, birds, fish, and small animals. Customers frequently visit for cat food, noting a consistent stock and great sales, such as buy 15 get 2 free. The friendly staff enhances the shopping experience, even during busy times. Many pet owners appreciate the grooming services, with one customer praising a groomer for transforming their dog into a “magical wild unicorn.” Training classes are also popular, with a specific trainer receiving high marks for his clear explanations and flexibility. Customers feel confident in the training provided and look forward to continuing classes. The store provides a rewards program that helps customers save on future purchases. Overall, PetSmart is recognized for its excellent customer service, knowledgeable staff, and comprehensive range of pet products and services, making it a favorite destination for pet owners.