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March 2024 by Faith Stetzko
Staff was great. Facilities need a serious upgrade. Bathroom smelled like something died. Both when I went in and when I left.
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March 2024 by Anthony Maksiak
WORST LOCATION IN WNY. This location is absolutely terrible, place is beyond filthy. Workers don’t seem like they care about their jobs at all seen a few of them sleeping before. A good majority of the machines are either broken in some way or don’t work. The locker rooms are some of the most disgusting i’ve ever seen too. Glad i switched to a different location
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March 2024 by Soumik Banerjee
It's really nice and clean. I just want them to install a few more benches.
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February 2024 by Tessah Borkowski
Honestly never had any issues with the desk up until a week ago. Two times now nobody has been at the desk the whole time I was at the gym. I always get a Celsius before and they check me out. The last time before today I had to leave a note for them to charge me because nobody was at the desk for the whole two hours I was there. I saw a worker doing trash and he was walking up but then just turned around and walked out the back? So odd. Today again at 12:30 I waited ten minutes and nobody came up at all. There was nobody up still. Just went back up to have them charge me and the girl goes "sorry we aren't doing purchases right now" so I guess I can't even have a damn energy drink. Seriously get it together planet fitness before people just start cancelling prescriptions. I have a black card this is ridiculous. You guys can't have a price of paper to have people write down what they have while your system is down? Ridiculous.
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February 2024 by Richard Bozmov
Staff was always very helpful great job guys
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February 2024 by Mark David
Well maintained facilities. Ample parking. Convenient location. Friendly staff.
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February 2024 by DEREK MASON
Friendly staff, clean facility and well kept equipment!
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February 2024 by SCHOVONNE Robinson
Great customer service. Clean and truly a no judgement zone.
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February 2024 by Lawrence M
24 Hour pass is free.
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January 2024 by Leza Michelle
This was from my first day back, since forever. Next, I hit the machines. Everyone was in their own zone. No judgement ?
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January 2024 by Juice
I’ve been going to planet fitness for years, never had an issue.. until coming to this location.Messy location, filled with jerk teenagers, and unpleasant staff.I highly encourage PF Corporate to notice and resolve the issues within the Cheektowaga Location.
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January 2024 by Anna
Not super busy. Plenty of available workout machines and weights . Lots of available cleaning stands for paper towels and spray. Love the massage chairs and tanning/ total body enhancement. Very clean and organized atmosphere. The rooms for the tanning and TBE could use some vacuuming .. Mirrors in the tanning rooms would be nice so can apply lotion better . The locker rooms are very nice and clean as well.
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January 2024 by Cat Time
Not bad for a gym! I come and go, with no problems, and get my workouts in, it's gotten better from the last few months, just a few, out of orders, but that's expected. but people should dress appropriately. But what is appropriate, in this day in age? and she know who she is.
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December 2023 by Kenny V
Great location! We came in out of town on our black card membership. The place is huge! Looks brand new as well.
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December 2023 by Sean Scott
Leah garrett overnight employee really needs a pay raise she such a great employee I see her constantly marking sure her area and others are spotless and she's a great problem solver