Quest Diagnostics 3842 Harlem

Medical Labs
Hours: Quest Diagnostics 3842 Harlem offers a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The location is conveniently situated in the Top's Plaza near a Subway restaurant. Customers can visit the website to schedule appointments and prepare for their tests. The phlebotomists at this location receive high praise from customers. They are described as patient, understanding, and calming, often using distraction techniques to make the blood draw process easier for those who are uncomfortable with needles. Customers note that the phlebotomists, such as Samantha and the unnamed one who used a small needle, are skilled at their jobs and make the experience as pleasant as possible. The service at Quest Diagnostics 3842 Harlem is consistently described as prompt and efficient. Customers with appointments are typically seen right away, and the overall process is quick and professional. The staff is friendly, though there have been some complaints overheard in the waiting area. One area of concern is the cleanliness of the facility. One customer noted that the sleeve of their coat became dirty when it touched the floor, and the phlebotomist acknowledged that the new cleaning company was not up to par for a healthcare setting. However, this appears to be an isolated incident, as the rooms are generally described as clean. Overall, Quest Diagnostics 3842 Harlem provides a positive experience for customers seeking lab services, with a focus on customer care and efficient operations.

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