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February 2024 by Erinn
Don’t go to this pharmacy, one of the worst ones I’ve ever been to. If you get a controlled substance they look at you disgusting & the old pharmacist give you issues trying to fill it when the dr even writes to fill it the day it’s sent in- but they won’t. Then you have to wait the whole next day to get your script & miss your doses- there’s only a few techs that are nice here- the one female that’s in her mid to late 20s stares at you like you’re on drugs & asks for your id but doesn’t scan it for some reason , I’m done coming here , switched to a different pharmacy I shouldn’t get judged because I’m trying to help myself .
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February 2024 by lonny cole
tHEY NEVER ANSWER THEIR PHONE EVER.
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January 2024 by Mozammel Hossain
This pharmacy always running out of medicine , They always talk about ordering it, which takes about a month
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January 2024 by Ibrahim Mohamed
They don’t answer the phone ?
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January 2024 by Angie Maldonado
They need to update their website ! Doctors sent me there because they said they were open till 9pm ! Get there I can see someone in the pharmacy but shutters were down and sign said closed! Furious I could have gone elsewhere!
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January 2024 by alex s
Just wasted 45 minutes waiting for a prescription they didn’t have. We were assured they had the med in stock and it would be only a couple minutes. Forever and a day later we get told they don’t have what we need in stock. I get mistakes happen but that’s just incompetence.
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December 2023 by Ashley Chambers
Indicates that pharmacy is open until 9:00 PM on Sunday. It actually closed at 8:00 PM.
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November 2023 by Tom M
Been using rite aid since the 80s I moved out to Cheektowaga and go to this location to get my prescriptions, and there never ready on time there is always a huge Line people are waiting 20-30 mins to get there meds. There’s only one person cashing the drive through is always closed. Hire more people at this location or close it down if you can meet the community’s needs. Never been more disappointed in this company! Make some changes
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October 2023 by fadia Fuaad
Terrible location. I would give zero stars if that were an option. I have been having my prescriptions filled by Rite Aid for years at different locations. I never had any problems until having them filled at this location.Everytime I go to pick up my prescriptions there is always a problem and they always blame it on everyone else but them.
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September 2023 by Khalid Ebadi
Prescriptions never ready on time, they never answer any phone call, employees are very rude mostly the one who works on Friday’s and Tuesdays.Corporate really need to work on the customer service
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September 2023 by Em Em
I don't blame the employees, I blame cooperate. Not enough staff and limited pharmacy hours.
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September 2023 by Hank J.
Customer service is wonderful, the pharmacy has a lot of convenient products if you are in a hurry to get home, and need basic items.Got my COVID vaccine there, the pharmacist was very polite.
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June 2023 by Lynn
Pharmacy sucks! Called in my refills at around 5pm. Store said they would be ready 8:45pm. Go to pick up husband's medicine that is a necessary daily need and. the girl tells me it's still not finished or ready, I can wait 15-20 min or come back and 10pm. I chose to go back at 10 and they were already closed! Wth.....
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June 2023 by Niklaus Schweizer
I would give zero stars if that were an option. I have been having my prescriptions filled by Rite Aid for years at different locations. I never had any problems until having them filled at this location.Everytime I go to pick up my prescriptions there is always a problem and they always blame it on everyone else but them.This last time, I called in my prescriptions as normal and both thryoid dosages were approved and said they would be filled. I go to pick up my prescription today and only one of them is filled. The pharmacist told me that I have to wait days to get the next one because I wasn't approved for that one. She said I had to call my doctor and get a new prescription. I said I always get my thryroid pills the same way: two different doses for different days) and always picked up at the same time. Then she said, your insurance doesn't cover it. So first it was my doctor and then it was my insurance. I had to pay out of pocket just so I could get the second presciption that I need.I will not be going to this pharmacy anymore. Honestly, I am afraid that they are so inept that they may end up putting the wrong pills or doses in future prescriptions. It's like they can't read. I got in the car and both prescriptions clearly stated that I have one refill left on each. She should have just read their own label they affixed to the bottles.I have just read numerous reviews below and they are complaining about the very thing I just said here, saying that you have to wait for a prescription because you are trying to get it too early. Someone stated this six months ago and got the usual computer generated response, and yet NOTHING is being done.
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April 2023 by Thomas Murphy
Outstanding service. Outstanding pharmacist. Explained script for my 2 year old grandson. Made me feel very comfortable.