Monro Auto Service and Tire Centers provide dealer-quality auto maintenance and repair services, including tire changes, vehicle inspections, installations, repairs, and check engine services. They use top-quality tire brands and offer roadside assistance. Customer experiences vary by location. Many reviews report fast, friendly, reliable, and professional service, especially for emergency appointments where staff help customers immediately to get them back on the road. One location is noted for being affordable, with nice, kind, and generous customer service that works with a customer's schedule, offering additional services like balancing. However, one specific location received criticism for a miserable experience with poor customer service, long wait times despite not being busy, a toxic environment, and employees with a poor attitude and rude demeanor. In contrast, another location is highlighted as first class, with a total night and day difference in service. That location features a very professional and polite manager and friendly, efficient technicians, completing work quickly and at a good price. Overall, the business is recommended for its expertise and quality service, though experiences can depend significantly on the specific center visited.
It was very easy to schedule an appointment. My car was ready as promised, and the technician didn't try to sell me extra products.
June 2026
Had a blow out on one of my tow dollie tires and needed a new one. It is an odd size and had to be ordered. It came in a timely manner and Johnna put the new tire on the rim just lickity-split. Service was friendly and professional. As we were a long way from home we are very pleased with their service.
June 2026
The technicians and supervisor are top tier at this location friendly knowledgeable personable and so professional
