Monro Auto Service and Tire Centers provide dealer-quality auto maintenance and repair services, including tire changes, vehicle inspections, installations, repairs, and check engine services. They use top-quality tire brands and offer roadside assistance. Customer experiences vary by location. Many reviews report fast, friendly, reliable, and professional service, especially for emergency appointments where staff help customers immediately to get them back on the road. One location is noted for being affordable, with nice, kind, and generous customer service that works with a customer's schedule, offering additional services like balancing. However, one specific location received criticism for a miserable experience with poor customer service, long wait times despite not being busy, a toxic environment, and employees with a poor attitude and rude demeanor. In contrast, another location is highlighted as first class, with a total night and day difference in service. That location features a very professional and polite manager and friendly, efficient technicians, completing work quickly and at a good price. Overall, the business is recommended for its expertise and quality service, though experiences can depend significantly on the specific center visited.
We were in the middle of a road trip and needed emergency service of a new wheel hub. They were very busy with other problem vehicles but they did not turn us away and helped us immediately to get us back on the road. Kudos and thank you for your professionalism and kindness.
July 2025
Outstanding staff and my service experience was phenomenal!
May 2025
I have been working with this business for a number of years, great service, nice people, reasonable price!! 👍👍
