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February 2024 by Mr. Amabo Tejano
I’m pretty sure these people are committing fraud. All the deals they promised were taken away. They say they never received our phones to credit and they keep increasing the bill higher and higher after saying false deal this or false deal that. I’ve reported this place to the BBB and corporate T-Mobile so hopefully I can get some of my money back.
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December 2023 by Kevin Martin
I just wanted to say that on a busy day, like today the day after Christmas, the sole employee for the first few hours of store opening did a phenomenal job. Bethany, from what I observed and overheard while in line, is fairly new and was the only employee at the location for a few hours. Despite a long line she handled the situation with great composure and strong work ethic. Her attitude was pleasant as well. Bethany was not able to help me for what I came there for, but she still was able to point me in the right direction.
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December 2023 by Jillian Santiago
They were so helpful and quick. So great!!!
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December 2023 by James Hansen
Great place. Good deals. Everyone was super friendly and patient dealing with transferring from another company. Tyrese was awesome. Fantastic customer service all around.
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December 2023 by johnathan giannino
Lovely experience with Tyrese! Very helpful and knowledgeable!
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December 2023 by Samantha Peace
I was especially impressed with the services I received at T Mobile. Angel was very knowledgeable and professional he assisted me with my internet and set the device for my immediate usage. In addition, He assisted me with a more equitable plan. Thank Goodness He was there to help me. Great Job! Good
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December 2023 by Jillian Rodriguez
Angel Pena was outstanding! Excellent customer service and if it wasn't for him and his knowledge there would have never been a transaction this year.
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December 2023 by Frederica Linick
Tyrese has helped me before and again with new phone purchase. He is So personable and professional, explained everything. Everything done quickly and perfectly. Highly satisfied. Many thanks
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November 2023 by Nancy Mirabile
Tyrese was amazing today.we arrived with our issue and he opened up yhe phone and had us in and out in 10 minutes! Great attitude and service! Sooo grateful!
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November 2023 by Aida Rivera
Tyrese and Angel were such sweethearts. They helped me get the best plan and fix my WhatsApp.
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October 2023 by Krystal Tello
Tyrese was great! He helped me figure out what plan made most sense for me and my family. Tyrese was informative and so nice!
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September 2023 by Moustafa Metwally
This morning we meet with Joshua Veras ,from the Chester NY location to transfer our existing cell phones service over to T-Mobile. Joshua was very professional, knowledgeable, welcoming and very friendly. My family and I are very pleased with the overall service. Thanks Joshua!
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August 2023 by Alice Lawson
Gabby was so professional and knowledgeable. My issue was very promptly addressed and I appreciate the fantastic customer service .
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July 2023 by Mr Nyyankeez
Clean store... great customer service provided by Nikki.She was patient and had attention to detail. Presented multiple options to fit my request for an upgrade as thats the reason for my visit that day. Tmobile has always provided great customer service and that was once again what Nikki accomplished today.
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July 2023 by Camilla Fermanian-Mejia
Tyrese was so wonderful today helping me set up my home internet. His thoughtfulness and attentiveness was next to none. Nikki also provided excellent conversation during the process and was a perfect pair those 2. I highly recommend coming here for excellent customer service!
