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July 2024 by Orlin Ramos
Been to a lot of Verizon stores and by far one of the best ones .. the guy who helped me out was so nice can’t remember his name but he he was so helpful
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June 2024 by eileen
My old phone info was not xferred to the new phone. My new phone never left its sealed box. The employee activated the new phone in 5 minutes by taking sim-card out of my old phone and putting it in His work phone charging me $40 for this. I am not sure if he took all my contacts and pictures as well.
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May 2024 by Daniel Nazario
Awesome staff. All the guys have been very helpful. Great communication skills.
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December 2023 by Erik Schmid
They lie to you about the phones they have in stocks just to get you in the store.
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November 2023 by Joseph Sinsabaugh
Traded my wife’s phone in to the store, and now three months later they are claiming we never traded it in. Do not trust this store
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November 2023 by Tina Ramos
I stopped in the Chester store with a “quick” question. Gabriel was the most helpful person I’ve ever dealt with. He answered so many questions I had. Activated my e-sim card and I even bought a few accessories because he was so knowledgeable and helpful. This was a great experience!!
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September 2023 by Steve Loverchio
Big Thank you! to TIm K for the seamless purchase and set up of our new iPhone 15. I also want to say how professional and polite Tim was , he was the only employee working this Saturday . Several customers came in while he was working with us, he politely let them know it would be a few minutes and thanked them for their patience . Nice to see a young man with such professionalism!
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September 2023 by Jimmie Pagan
Gabriel was awesome!! Very professional
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September 2023 by Bart Smith
Can't even pay my bill or get these idiots on the phoneWorst service I ever had
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August 2023 by Susan Kirkwood
Gabriel C was wonderful. My new phone was in stock so all the transfers from my old phone were done on the spot. Friendly, fast service and he went out of his way to call another Verizon near my home for an item not in stock in Chester. The other store was expecting me when I got there.
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August 2023 by c c
The new manager, Gabriel Casales, is undoubtedly the most knowledgeable person regarding multiple phone devices whom I've ever had the privilege of meeting in a Verizon store or any other. He went far beyond common courtesy and patience during the several hours he took to make sure attention was paid to every process in purchasing a new phone, explaining details, and giving me full confidence that when I left the store all details of what he had efficiently done were fully operational. If only more people were chosen by Verizon that met Mr. Casales's qualifications, Verizon's competition would not exist. Kudos to whoever hired this exceptional young gentleman!
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August 2023 by Giuseppe Pirrone
Gabriel was so patient and kind. Guided me through the process every step of the way and went out of his way. Thank you!
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July 2023 by frank wunder
Do not go here! Traded in our old phones , they told us we would get 400$ in credit per phone , then after that , they lost my wife’s phone and told me my phone was too old to be eligible for the credit , do yourself a favor and go to a legit Verizon store. STAY AWAY
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July 2023 by Stephen Keahon
Went out of my way 2 towns just to not go here. Just close it.
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July 2023 by Leslye Joseph
Gabriel provided 10 star service as GM of his store. In 15 minutes he was able reset my account that enables me to view and print my bills. It took me 2-45 minutes calls on the corporate Verizon 800 call line. I will continue to use Gabriel with my Verizon issues and business in the future! Please give him a raise!!
