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November 2023 by Kevin A
Dropped off two pairs of pants for alterations at the end of September. Was asked if we’d like the alterations done a cheaper way or more expensive for appearance purposes. We chose the cheaper option seeing as the alterations would be covered when worn. Never got a call when the order was done so I stopped in three weeks later to check on them. I was then charged $36 to have the waist taken in 2” on one pair and to have the hem let out on the other pair. Upon inspection, the alterations were done well but they were done the most expensive way possible. I wish there would’ve been better communication and that the alterations were done cost effective as requested.UPDATE: Not long after leaving my review, the owner contacted me and was very concerned with my experience. He then made every attempt to make the situation right and was very professional about it. I respect and appreciate the effort put forth and it says positive things about a business. Thank you for contacting me.
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August 2023 by Tom Swart
I only had dry cleaning done but it was quick and easy.
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July 2023 by colleen argus
I called to find out if my comforter was ready. I was told that the dry cleaning part of the store was closed. The gentleman was nice enough to look it up and find out for me anyways. Great customer service.
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May 2023 by Nancy Kufhta
Haven't been to laundry mat in long timeLost money didn't get it all back. Door stuck on washer.
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March 2023 by Heather
The place is immaculate, the washers and dryers are amazing, I live in canastota and prefer this one over the one in my town, better atmosphere, the dryers are amazing as well, and I used their dry cleaning services, haven't picked my clothes up yet but I bet they did a great job, and the liquor store is amazing!!!!!!
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March 2023 by William Meidenbauer
Probably the cleanest laundromat I've ever seen. Staff is great
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March 2023 by Mike Sloan
Always clean. Super friendly staff and their laundry service saves me a ton a of time during the week! -02/2023
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February 2023 by Bill Meidenbauer
Always clean. Great customer service. Inexpensive to operate the machines.
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January 2023 by mike kinney
Nice and very clean
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January 2023 by Brenda Sharp
Prices reasonable
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January 2023 by Barbara Wilson
I tend to use their laundry service, not the machines, which is extremely affordable, and the people who work there are super nice. And fast! They keep the place very clean and well supplied in terms of laundry products, a change machine, and metal carts.They also have a seamstress/tailor who is very affordable and good at what she does. I've had a few things altered, including hemming, replacing an elastic band, making some pants smaller at the waist.... She's good!
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January 2023 by Lara Oak
The lovely lady who is always here is pleasant and professional, friendly and keeps the place tip-top in shape! The washers and dryers ALL work wonderfully and she works so hard all day making the place SPARKLE. LOOK at those floors! I love our local laundromat and feel lucky to have it in Chittenango. Thank you! ♥️
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January 2023 by Sarah Holland
I really appreciate all the washers and dryers always in working order and how clean it is kept. After having a breakdown at another laundromat in town that never has working machines, taking my money and being just down right disgusting, I appreciate this business even more!!!!!!
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January 2023 by Rachel Brady
No hot water. I wasted my one day off and my money and detergent so my work uniforms could be dirty tomorrow.
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January 2023 by lisa rosselli
Not the biggest fan of this laundry mat. I like colonial laundry mat better
