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January 2024 by Stephanos Gregorus
Phenomenal service! Stopped here on my way home to Montreal. The guys fixed my car promptly and thoroughly. Polite staff and clean location. Thank you Goodyear!!!
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October 2023 by Jay Scripa
Good,honest service.
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July 2023 by Curtis Lyke
This place actually tries to help you. Excellent service at competitive pricing. The clerk there is awesome.
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July 2023 by kenneth woods
My brother took his vintage 2000 corvette in for valve stem repair and battery replacement. At 5 minutes to closing he received a call saying that after replacing battery a throttle position sensor needed adjustment because of the battery removal. After checking with corvette dealer, I found that this is not a normal procedure for battery replacement....he had to leave the car over the weekend since their technician was not available. Monday morning when picking up vehicle, he noticed that the passenger side rear side marker light was broken. Immediately he was told that it came in broken which is not true, furthermore he was not informed of this,which according to the management, they could of repaired it! If so,why not inform the customer so that option could be considered... my brother, nor anyone else who I have told this story to will be patronizing Goodyear auto center in Cicero ever again! Their quality of service and attitude towards customer satisfaction is well below par!! ?
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January 2023 by Cody Carpenter
I was traveling home after the holidays with a few more hours of driving when I started to feel an aggressive shaking in my vehicle. I was lucky enough to pull into this Goodyear around noon, and was automatically blown away by their professionalism and service quality. Julio was extremely helpful on the phone and kept me consistently updated, and JR House went FAR beyond my expectations in getting my car road worthy the same day. I could not recommend this team enough
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January 2023 by Jennifer Woof
So incredibly thankful for this shop! We left this morning from my in-laws in Ontario, made it to Oswego county before our tire went flat. The state trooper found this to be the only shop open within a reasonable distance. In the span of two hours, they had us on our way and didn't charge us anything. What a blessing on New Year's Eve!
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January 2023 by Ariel Servadio
Tried to get my car inspected down-to-the-wire on the last day of the month, on the last day of the year. Every other inspection site in town had extremely long waits or was out of stickers. Goodyear initially told me the same thing and was making me an appointment for early in the new year, when a helpful employee came out from the back saying they had an extra sticker because someone canceled their appointment earlier. Much to my pleasant surprise, they got me in right away and all my anxieties around missing my inspection deadline we relieved. They could have just let me go home and wait several days for my appointment, but instead squeezed me in on NYE. I am so appreciative and will definitely go back! The staff was SO friendly and helpful.
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December 2022 by Gail Wolling
These employees have provided basic service plus helped think through repair options and scheduling. Bare bones waiting area...TV and coffee.
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October 2022 by Joseph Beal
My truck broke down this morning and AAA towed and delivered us to Goodyear Tire, 5884 East Circle Drive, Cicero, NY. AAA could not have made a better choice in a quality repair shop. Greg checked to make sure parts were available and provided an estimate based on visible damage. The guys started on my truck around 11:00 and I was back on the road by 13:13. A huge thank you to the entire team at Goodyear Tire!!
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September 2022 by bot Ne
Great service and they do their best to accommodate your schedule. They stand behind their work and honor their warranty without a hassle. Would recomend this shop. RJ thanks for your help.
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September 2022 by Tavores Flournory
I went to Goodyear in Cicero, NY cause my tire light came on in my truck. They put air into the tire and told me to keep an eye on it. A few days later the pressure in the tire was low again. I stopped back by Goodyear and without an appointment they discovered that corrosion had built up inside the rim causing the leak. They removed the tire, cleaned the corrosion off rim and resealed the tire. They did this all for me w/o an appointment and within 45 mins. I drove off with the confidence that my tire issue was solved. I’ve purchased at 3 sets of tires from the Cicero store in the last year. The prices are reasonable and as you can see the customer service is excellent.Thank you again Goodyear.
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August 2022 by Antoinette Eicholzer
I have been using this location NYS inspections, oil changes and tire services for several years and have yet to be disappointed! They are honest and straightforward with what they can provide and sometimes even surprising me with what they do above and beyond! I would recommend to anyone looking for a trustworthy and easy to work with auto service center.
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August 2022 by Tonya Rodriguez
Big shoutout to Rj, Greg and Mike who always go above and beyond to make sure my car is safe and I get the best price possible! 100% recommend Cicero Goodyear to anyone that is looking for reliable, consistent service who appreciates being treated like a human instead of just another dollar.
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August 2022 by Steve Wilkins
Brake caliper seized up on a trip home to maine. They were able to get my vehicle fixed within a few hours even though they only had 1 tech. Great customer experience for me with the staff
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August 2022 by Nick Caltabiano
This was 4th "car place" I went to in literally 30 minutes. I needed a tire sensor programmed. Two of them took zero effort, and these guys did put the effort in.
