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March 2024 by Supreet Singh
They served me cold chicken wings . The door outside was locked & the employees had no clue about
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March 2024 by Namita karki
The worst place ever!! Never go to this restaurant.. go to the one on brewerton rd Syracuse. They are so much nicer and the best.. I ordered the 8pic meals and asked 3pic mild and the rest spicy with only one pic breast but they gave me so much breast in all one small bag and The bag got ripped And there was only 7pc. I was missing one pc of chicken. I went back to the restaurant and told them to give me something for breast and they were yelling at me and told me there is nothing they can do and asked me to leave the store or will call someone. This is not how you treat customers like that…the two guys were so rude. They can’t talk nicely. They were screaming all the time.I’ll never go to this store again.. there were 2 guy in the store..
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January 2024 by Mark Roberts
Ordered on line. Gave yhithe order # from the website order. Told me it was the other location. It was NOT! When they finally figured it out told me it's because I gave them the wrong name. I guess the order # doesn't mater. Then they told me it would be 25- 20 minutes. DO NOT EVER GO TO THIS LOCATION! THEY SUCK!
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January 2024 by Wenshuai Hao
waited for a long time for a online order.
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January 2024 by Shannon Cottrill
Takes forever to get your food, every time. Make sure you check your order before you leave or you'll probably be sorry. Consistently wrong.
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January 2024 by danny driscoll
Just horrible!! Ordered two spicy chicken sandwiches and fries. The sandwiches took 20 minutes and did not have and toppings, just the chicken and the bread. I watched a worker mixing an order of cold fries in with warm fries. Didn’t matter my fries were still cold.
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January 2024 by Jason Tran
No chicken at 9
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January 2024 by Sha East
Food was fresh Crispy And juicy Staff Was Very Friendly And Had suck great positive manner The manager and the young man on register made sure I was well taken care of and that my food was fresh I will for sure come back☺️
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January 2024 by Puna Ray
Showed up for a 5:32PM pick-up... chicken going into fryer at 5:45?
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December 2023 by Douglas H
Let me start with saying always great food now on to service....just always an ordeal from not taking our orders correctly to waiting (once) 45 minutes. Seems like staff is either lacking training or just don't
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December 2023 by David Gibbons
Can't rate anything, stood in line for a long time and nobody waited on a single customer.. Too busy with door dash and phone calls.
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December 2023 by Jordan Hartle
I wanted to like this place... Inside was a mess, tables not clean, unfriendly atmosphere, everything about the place seemed unorganized. They were out of stock on a few types of chicken.
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November 2023 by Joel Kovacik
Surprised at all the negative reviews here. Apparently, I'm one of the luckier ones.I arrived at Popeye's Louisiana Kitchen on Sunday, Nov. 12 at around 6:40 PM. The establishment was CLEAN and NEAT. The young lady who took our order was friendly, efficient, caring.The chicken (crisp on the outside...tender and juicy on the inside) was DELICIOUS...better (I might add) than Kentucky Fried Chicken. The beans and rice were scrumptious...flavored to perfection.I'm definitely going back there.I'll definitely go back there.
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November 2023 by Carlos Gabriel
Well, it used to be great, but their customer service and food was awful. The lady like 35 y/o in the register was very nasty. She gave a face attitude every time a customer orders. Her face was saying like I don’t like to work here, leave me alone, go away, here we go again, and etc. Please bring back the better Popeyes; especially, the long haired employee who does his job very well. The fried chickens were very very very tiny.
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November 2023 by Sheri Curcio
Went through the drive thru during my lunch, they had me pull forward to wait for my food to be done. Not sure why because there was no one behind me and i was the only one there. 10 minutes go by, turns out they forgot i was even there and i had to walk into the store to get my food. They threw it together and handed me a bag with a free desert, which i didn't eat. They forgot my sides and sauces and drink. Absolutely ridiculous how you can forget about the only customer waiting for their food. Do better and stop letting your employees be high on the clock if they can't function
