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September 2023 by Matt Nelson
Left 2 days in a row after waiting and waiting. Same 2 older women both days that don’t seem to know what they’re doing. Today they had a younger woman there who I assume was their handler. Super hot in the store and reeks of really bad perfume. I watched 2 people leave before we finally left. I still haven’t received a text letting me know I’m next. Either they’re still trying to ring the 2 people that were ahead of us or they cancelled us after we walked out. All I wanted to do was buy a phone. I’m thinking I’ll switch back to T-Mobile soon.
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July 2023 by Karen Davis
Excellent Service. The gentleman that helped us was fantastic. The other lady with him was just as good!
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July 2023 by Patty Flanagan
Excellent service and very knowledgeable.I was given excellent service and the agent was extremely helpful.
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June 2023 by Rob
Do not usually go I to stores like this, but list my phone and needed one fast. Prices are more than Amazon, but like I said I needed it right away
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June 2023 by Ahmad Alomour
Take more than 50 minutes none of employees has experience what they do no professional people
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April 2023 by Melissa Craighead
Never order a mobile from Spectrum. Go to the store I went to Cicero Fantastic! Friendly people knowledgeable..so important. Shout out to Tony..Thank you
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April 2023 by gina baker
So helpful and extremely professional and polite!! Erinn and Kristen are great!!
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January 2023 by teresa snow
Not Happy with this store at all! As a new customer to spectrum I am ready to cancel ALL spectrum services because the actions of this store.
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January 2023 by Clint Rossbach
I am not impressed with Spectrum at all! This store in particular! I was miss lead by Zach and the management. I will not be signing up for ANY more spectrum services because of this.
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December 2022 by Stephen Cavallario
Had to have my phone ported to another and Zach made that possible with great customer service
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November 2022 by Craig Koshinski
Mitch was very helpful, answered all questions
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July 2022 by Kat Dee
Boring corporate culture at it's best.
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July 2022 by Alexander Patrick
There is no way the people who work in this store can spell the word service. Don't waste your time. This is an example of apathetic service. Disgusting and pathetic.
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July 2022 by Lisa Schader
Got a new android cell phone.
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June 2022 by Tim Wilsie
The staff here is excellent. Friendly, helpful, and patient. Even when dealing with a massive system outage, they kept their cool and took care of their customers.
