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“Best smoke shop in North SYRACUSE. Ever since the 1st time I step thru the door I have been greeted with a smiling face and cheerful demeanor. Whether it be Sal, Mo or Sammy they are always upbeat, cheerful and eager to help. If you go stop in and you’re feeling down I guarantee by the time you leave you will be smiling! They just have the positive upbeat energy that makes you wanna smile ? I also love that they do raffles and try to give back to their community! Keep up the good work guys!”
“It's been my favorite place forever! They have everything there from pipes and bongs to air fresheners and tapestries. Prices are the best around town. Glass pieces are solid. Jan is a great guy, pleasant and helpful. And if you like the Dead, then you HAVE to go check out the store.”
“Great people, selection, and prices. Air handling system is more than adequate and doesn’t leave that foggy environment found in lesser lounges. If you have any questions, the staff is more than happy to assist. You have to ask though, no one can read minds. The lounge and patio are always immaculately clean.”
“It is literally the biggest smoke shop or maybe one of the biggest smoke shop in America wow they have everything I’m saying literally everything it’s amazing and shocking”
“I went there today, my first time going to this place. I was greeted immediately as I walked in with a smile and felt very welcomed. I was asked if I knew what I wanted and immediately was serviced with 10 cigars I wanted. Get friendly service. I highly recommend going here.”
“I visited this store for my 2nd time earlier today. Last time was a couple months ago. It's still the same. Amazing and friendly staff that are very helpful with anything you might need.”
“Super Cute 'hole in the wall'! Walking in here was very nice, it is quaint. There's signs of comedic nature all over the place, the stiff in the chair at the door was a dummy, probably starving, nothing but clothes and bones . . . The selection in the store was eclectic. I'm actually from out of town, and was looking to replace a glass pipe, and was told of this place. We walked in and were greeted by a very pleasant gentleman, great conversationalist, very down to earth and didn't hesitate to answer any of our questions. I actually spent more than I had originally planned on, and hope to stop here again, now that I know where it is. There is a lot of stuff here, I want to come back, to shop for others, the pipes, bongs, grinders and such are unique in color, some designs I have not seen anywhere and know people that would be happy to be given a duplicate of something cool in a different color or variation. The place is pretty Sick, in a good way, Sick bike, Sick Tats, and one hell of a cool 'tude, hope to be back sooner than later. Thanks for the chillum (and more)!”
“Came here in an emergency very late at night, when no other smoke shop came through. Zonen Ltd. Did! Always have since I was a young buck, I came in and their employee Les, was specifically spectacular; I explained my situation and what exactly I was looking for. He was extremely attentive to my inquiries and very knowledgeable. Les really came through 10/10 employee. They have great prices and friendly staff, always. Highly recommend. Not like other shops that to upsell trash products & pieces.”
“I love this place. It's my go to spot to get the Daily Racing Form when I hear the thoroughbreds calling my name. It's also a great spot to pick up the occasional lottery ticket if I'm feeling lucky or if the urge strikes me to pick up a good cigar or two. The staff is always attentive and polite.”
“Been shopping here since Day 1 , Joey that does the morning shift is a great , friendly and is always down to help you find something or explain anything. Great place . Best selection.”
“The woman working when I recently went in was very friendly, and went above and beyond to help me with my inquiries. I know a few people who visit this store regularly, and all recommended it to me. I was very satisfied with my purchase. Only reason for 4 stars is store is very small. But selection is decent for such a small place!!!!”
“Not a smoker, but I've stopped by quite a few times with my other half who is and have constantly been impressed with both how friendly and customer service oriented the staff at this location is. Kudos to you guys! ?”
“I like a business that greets you when you come through the door. I went in for my husband and was lost and the cashier immediately knew my confusion and helped me out. Customer service goes a long way with me and I appreciate this gentleman's service to the business and the community.”
“They have the best prices and have everything you want it’s a great smoke shop and I recommend you guys coming in here. The only smoke shop I would com to from know on 10/10”
“Amazing life saving place right up the street. Their card machine was down so I was able to cashapp. I can't tell you how convenient that it. The puppy is a plus too!”
“I knew I should of just came right to this location. I called, and they were very thorough and so polite and nice.. I had such a terrible time today finding what I needed, wasting my time calling around and driving over 45 mins out of my way just for another smoke shop to tell me they had what I needed and then DIDNT !! But these ppl right here were such a MAJOR HELP TO ME!!! Provided everything that I NEEDED.. offered me so much and more!! … always looking out for their customers.. i was coming from Oswego and I knew I was making the BEST CHOICE going straight to them. They never let me down EVER, no matter what the situation is regarding !! They’re always there for their customers and so amazing at what they do!! They ACTUALLY HAVE EXPERIENCE AND KNOWWW WHAT THEY’RE talking about!!!!!! The #1 BESTTTT PLACE TO GO IN SYRACUSE AND THATS 100% correct !!!!!!”
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“Went into the shop and Enid was very helpful and had great product knowledge, she made it a nice overall experience. Would highly recommend this shop for all your smoke needs!”