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September 2023 by DARLENE BODHORN
Excellent clean store , knowledgeable staff who have the time to help.you
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March 2023 by Bobbi J.
Every single time my husband and I have gone into this Ace, we have been greeted with courtesy, humor, and a willingness to assist us with whatever we need. We live in Clarence Hallow. This is our favorite place for home improvement.
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March 2023 by Ron Just Digging Life
Nice assortment of home needs at a fare price.
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December 2022 by Jacob Baker
Knowledgeable staff and willingness to help. Always running in and out of the place for house projects. Definitely recommended.
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June 2022 by Mark Midecke
Guys has a good selection of products, great prices and a very knowledgeable staff. Measurably better than the large home centers near by.
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June 2022 by Jacob
Knowledgeable staff and willingness to help. Always running in and out of the place for house projects. Definitely recommended.
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April 2022 by Dale Berghorn
Always have what I need
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March 2022 by Paul D
A lot of items you have to order not in stock.
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January 2022 by Pietro Calogero
Windshield wiper arm tensioning spring broke during strong winds & heavy rain. Excellent selection in store enabled field repair.
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August 2021 by Chris Lewczyk
Absolutely fantastic
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July 2021 by Bob P.
3 weeks ago I wanted to order an entry door, the guy sitting at the counter was pretty disgruntled that I didn't bring in the book with the model number even though he had the book sitting on the counter.I showed him the door in his book. I told him 36" x 80" and the jamb is 4 9/16. He replies that doesn't mean anything. He asks for some off the wall measurements and I say that's all I have, he just rolls eyes and shakes head. I tell him what color I want and he says oh you want them to paint it also, um yeah paint or stain whichever. Now I really don't know what you want he says. Its easy 36x80 door jamb is 4 9/16 and I want it dried cranberry color. He says Im going to have to call them and try to explain this to them, I'll call you with a price. I had already been to 3 other places and gave them the same measurements and they all went on the computer and gave me a price in minutes no problems at all. I walked out laughing saying he will never call me, and he hasn't. Just wanted to give a local place the business, but I guess they would rather be rude. If you don't want to deal with customers, why don't you just retire and be miserable on your own time. I will never go in there again. So if you need anything go to Len Co lumber where the staff is very helpful and professional.
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July 2021 by Bonnie Burns
The WORST customer service !! . I was totally ignored from the time I walked in to the time I left. Looked in the paint section for a small can of paint which I could not reach! I just wanted a small can of red paint. Waited by the service counter. (3 men working, only 1 waiting on a customer) I stood there for about 5 min. as they were all taking to each other! NOT even 1 of them acknowledged me. I walked out went down to Hectors, where I was welcomed when I walked in and asked if they could help me with anything. I guess Ace is a "MENS" store, NOT for women.
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June 2021 by Me
4/28Went into store. All three mature (more than sixty years old) adults were on their phones texting. No one else around. Still they took their time to finish then i got helped. Had a problem w my online order where wrong thing was canceled by Ace and i was refunded for wrong item. Once i explained that to them they wanted no part of it. It was liked i asked them to derive Einstein's theory of relativity from scratch. AVOID AVOID AVOIDBTW, online help was worse if that's even possibleLost one customer today for life...and no, if the owner is going to respond w some form caged meaningless apology with no contact into then no I'm not interested. instead fix your store
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May 2021 by Raymond Hoelscher
VERY LARGE SELECTION OF MERCHANDISE....
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May 2021 by Silvia Antonello
A gentleman named Earl helped me. He went above and beyond. Ace is my go to hardware store from now on.
