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March 2024 by Christopher Taylor
Our first time with a new groomer, and Margi is the dog whisperer!! Amazing talent. Our little guy looks amazing, and we will definitely be a return customer!!
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June 2022 by Karen Redman
I wouldn't take our fur-baby anywhere else! Our shih-tzu loves Margi as much as she loves him. ❤️❤️
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August 2021 by William Abramo
Margie's a great groomer. Takes very good care of our dog
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May 2021 by Kimberly M. Patton
First we arrived and the place SMELLED SO BAD!! It was filthy! There was another dog in the wash tub literally just shaking. The worst was when the groomer called to say my dog was ready and told me she cut my dogs nails to short and they were bleeding. Got him home and he bled everywhere...the grooming was so sloppy! First visit! Last visit! NEVER GO THERE!!
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June 2020 by Nate M.
Word to the wise: Do not, I repeat DO NOT bring your dogs to the "Pampered Pooch" groomer in Clarence. As you can see, Precious has been shaved nearly as bald as my head. The lady who runs the shop claimed that her fur was so badly clumped/matted that she couldn't do a regular cut, so a shave down was necessary. I don't buy that at all because we brush her almost every day. In our first conversation, I made it clear that her breed can't have such short fur because they need a protective layer against the sun on hot days. Apparently that fell on deaf ears. Needless to say, I'm pissed. I called and asked what in the world happened and she claimed this was what had to be done. I typically bring her to Petsmart for her groom jobs; only reason I didn't this time is because their grooming salon is closed due to the pandemic. I don't know how much exposure this lady has had with larger dogs, but she's clearly never worked with an Aussie. My poor girl. So, yeah. Unless you want your dog given what is basically a back-alley shave job for $80, don't bring her to this place.
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February 2019 by Carol McArthur
They do an alsome job on my dogs. The lady treats my dogs with respect an they both love her alot. I would tell anyone about her for grooming.
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February 2019 by John Brown
The employee, Margi, that I spoke with a few weeks ago was very rude and unprofessional. I will take my bussiness elsewhere to one of the various other groomers in the area who provide great customer service and are professional.
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February 2019 by Bri Higgins
Margi is always so kind and accommodating. She treats all of the dogs like they're her own. Wont go anywhere else!!
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February 2019 by Shirley Herberger
Excellent service
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September 2018 by William M.
If you don't mind dropping you dog off at 8 am and have it sit in a cage until 7 pm this is the place for you. Old town for sure. Dirty, smelly basement. Although Margie is very friendly and uses a special scent spray from Europe, I will stick with a grooming salon that has appointments and reasonable pick up times. I had to call several times to see if my dog was ready. I get calls and text alerts at the place I go to now and it's NOT a chain! This is a one woman show, so that's probably the issue here.
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February 2018 by Phil Chazen
Caring and loving. Treats my dog like her own family.