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February 2024 by Jamie Boysha
I couldn't have asked for a better Avian vet. My cockatiel was in a freak accident I took him in and they they were so sympathetic. I was greeted by the receptionist who then pointed out the restroom to me as she knew I traveled an 1 1/2. Then she offered me coffee or tea. I spoke with Dr. Hess and he was great. He gave me options and gave me time to think about it. My baby had surgery and I was called as soon as he was done. Other Drs. Took part in his care as well and each updated me every morning. Ideas were tossed around and I was able to bring his cage mate in to maybe help with the whole situation. The reunion was amazing. They kept her overnight with him as well. I've been to a regular vet for my dogs and cat but these exoctic vets are a whole other level. I trust them with all my Parrots and reptiles without a doubt! They are a busy place and unfortunately they do have to turn away people sometimes but they hate doing it but you can only do so much in a day. Get established and get your exotic pets in to be check. It will also make it easier to get in if something horrible happens and they need to been seen!
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December 2023 by David Tutko
Can't express how much they helped with my bird Ozzie. I would recommend Dr. Wade to anyone that has a sick bird! As you can see he is back to his feisty self.
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December 2023 by Kira Sortore
Incredible incredible team! 10/10! I willing drive there foe any issues my reptiles are having. Supportive, love and compassionate staff that are there to answer any questions and generally care about your animal. Highly recommend!
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October 2023 by john bolla
They took great care to our 15-16 year old Egyptian Uromastyx.. Doctor and staff was very friendly, informative and I felt like they actually cared about my pet just as much as I care about her.. Memphis is now home healing after surgery to removed a gallbladder stone
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October 2023 by M Farrington
The vets I've dealt with are excellent. The care was always great for my Gecko. I was able to have him adopted by a vet tech there. However one of the techs that was holding my Gecko has long fake fingernails and while my gecko was rascaling around she dug him and ripped his skin and he bled. They tried to say he came in like that and he absolutely did not. He was perfect when I took him there. She knew she dug him and left the room and did not come back. They should not be allowed to have finger nails like that when working with these tender pets
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October 2023 by Brianna Ribbeck
I absolutely recommend Specialized Care for anyone with an exotic pet. They made time to see my rabbit who developed a head tilt and were so patient with my anxieties and took the time to show me how to administer her meds even tho it was after hours. Amazing staff, they really care about the animals and their humans
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September 2023 by Scott Cielewich
There is no better place in Western New York to take your rabbit to. The entire staff is very friendly and very caring. Everyone knew our rabbit by name, and he received top level care from them. Dr. Strobel took extra time to ensure we understood everything and ensured that our rabbit and us were comfortable. Highly recommended.
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August 2023 by reannon frost
Best veterinarian ever! They are so thoughtful and considerate of your pet. They provide empathetic care, and they called me to get a follow up on the health of my baby bunny. I’m so impressed and grateful that we are apart of this amazing practice. Thank you so much!
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July 2023 by Alita Nichols
I have 3 guinea pigs and a parakeet and I really like that they are very good for pet checkups as well as emergency visits. They respond back very quickly with return phone calls.
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July 2023 by Michelle Arbutina
I can't say enough good things about Dr. Wade, her staff, and this clinic. My pet parakeet had a medical emergency, and Dr. Wade was willing to see her even though I did not have an appointment. My parakeet needed surgery, which Dr. Wade performed that same morning. Her staff was very kind to me when I called them and when I came in to the clinic. Dr. Wade is extremely knowledgeable and explained everything going on with my parakeet to me in a way that I could understand. I deeply appreciate that she called me after the surgery to let me know that everything went very well. I will forever be so grateful that Dr. Wade was willing to help me and my pet. If I could give 1,000 stars, I would.
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June 2023 by Luna Azzurro (Vesna)
We take our bearded dragon here. Everyone is super friendly, and anyone who's interacted with my son (my beardie) has shown genuine interest in him. The last time we went, he didn't want to leave! We left him there while we went to work, and when we went to pick him up at the end of the day, the nurse told us she was taking calls with him on her shoulder.He loves people and is super friendly, so realizing that he enjoys socialization, they socialized with him.Good doctors who actually care about their patients.
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June 2023 by Samantha Gee
If I could give them a 6 star review i would because they went above and beyond. I came in with my baby already passed and they treated me with such compassion. Then they sent me a card with messages from there vet staff with all there Condolences. If you have an exotic fur or feather baby bring them here!
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June 2023 by Scooby dooby with a doobie
Dr Wade has been taking care of my boyfriend and I's turtle. We brought her in for an abscess and she did surgery. We were told she may not survive, but she actually did. Since her surgery she's become more active again and eating regularly. She's still healing though. I am glad though that we went hereUpdate (06/16/23):They have still been doing wonderful with her care. They've answered all our questions when it comes to how to do at home care. They've also answered questions that were simply looking for vet advice. They've been making sure to keep us updated on all the things they've been doing to care for her. They make it a lot easier for us to not have to worry much about her. If you do worry and bring something up they are quick to help and to explain.Plus everyone there is very friendly and kind. I definitely recommend them.
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May 2023 by Megan Klein
I can’t say enough wonderful things about the friendly, knowledgeable and kind staff here. I had to bring my bearded dragon Gus here for an emergency this week and the turn around he made was amazing. I’m so grateful to doctor wade & team for taking care of Gus. Not only was the medical attention he received phenomenal but also the front desk receptionists. Thank you for taking the time to review his medications, diet and enclosure with me as well. I can’t wait to bring him back for his checkup- He loves his new friends at the vets! Thank you again!!!
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May 2023 by Dee Bunk-Hatch
I use this clinic for both my fennec Fox and my African grey parrot. They are kind and truly knowledgeable about small exotics and avian pets. Prices are entirely reasonable for such specialized service as well.
