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October 2021 by Andrew F Haertel
Best vet ever ! I recommend them to anyone with animals!
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October 2021 by Heidi Reese
I have been bringing my animals here for many years and completely trust them. They are very thorough and take the time to explain what is going on in detail so we can understand. My cat is even comfortable with them which is a good thing because he doesn't feel that way with everyone. Such caring Doctors and staff!!
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July 2021 by Sharon Luttikhuizen Moore
We recently made the decision to leave True Care and take our dog to another vet. We loved Dr. Ross, but Dr. Hill really needs to work on her "people skills." She can be very rude and hurtful. She also refused to give us our veteran's discount on an $800 surgery (When I called to ask why it hadn't been applied, I could hear her screaming in the background "That's not how we run our business!!") In fact, although we were told my husband's veteran's status was "in the computer," we had to remind them every time we came in. The office staff is generally disorganized and made too many mistakes with our dogs' records. Fortunately, we found a new vet that came highly recommended, and are very happy.
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July 2020 by Nicolette Neenos
I got a puppy about 2 months ago, brought her in for 3 vet visits by now for vaccinations and puppy exams. The office never once asked for a stool sample!!! 2 months later my puppy is vomiting round worms!! I was told she was healthy but how would they have known if they didnt take a stool sample! Every other vet I called to ask if a stool sample is requested on exam visits 100% of them said yes!DONT GO HERE!!! Make sure you visit a vet that requests stool samples on your dog!!! THIS PLACE IS A JOKE! I DO NOT RECOMMEND THIS VET
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July 2020 by Mikki Biggs
Excellent service. Very pleasant and patient.
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June 2020 by Cheryl Burgher
Wonderful veterinary experience! Amazing doctors with a “true care” attitude toward all their patients! And....very accommodating! Love them!
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June 2020 by Luanne Grainy Maggione
Thank you to all! Had two emergency visits with my cat since quarantine and very professional and prompt. Thank you for taking such good care of ralphie! Have always had great experience.
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June 2020 by Amanda Haertel
You can tell everyone there loves animals! Always great care at a fair price!
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May 2020 by Asha Glorioso
My family has had dogs all my life and we've been to plenty of vets. Once we moved to Clarence after shopping a few overpriced vets we found Dr Ross and Dr Hill at True Care. While primarily we see Dr Ross, Dr Hill couldn't be a nicer and knowledgeable vet as well. They are readily available to see our dogs as soon as possible, prompt to emergency emails, truly care for my animals and never make me feel rushed. They are salt of Earth people and I couldn't appreciate them more.
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March 2020 by Jeremi 'choko'
Thank you to everyone at True Care Vet. We had to put my amazing dog Titan down and Dr. Ross handled everything professionally and was very compassionate.
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February 2020 by Brian Lords
Very caring. Not pushy and are always willing to figure out the best care for you and your fur babies!
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February 2020 by Jessica Frost
Caring staff and veteran discount!
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February 2020 by Deb Car-ges
We love True Care, Dr Hill and Dr Ross are amazing!! They really love and care about your pets ...
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January 2020 by Lissie Santiago
They did my buldog's hernia surgery and it was never done or healed correctly and when I brought it to their attention they were going to charge me an additional $200 to "fix" it. Thankfully I didn't listen to them and took him to another vet who said it was the worst corrective surgery they have ever done. Don't trust this vet they have no integrity, no bedside manner, no empathy and certainly no professionalism.
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January 2020 by Laura DeAngeli
Wonderful vets and staff, I refer my clients to them. Highly recommend. They go the extra mile for the fur babies!
