Fleet Feet Clay is a friendly and helpful store for running, walking, or finding comfortable shoes. The staff is consistently described as kind, knowledgeable, patient, and awesome, with no rushing or high pressure to buy. They use technology like Fit ID to analyze how customers walk and their pressure points, which has vastly improved, helping to address concerns like knee, hip, or foot pain. Many customers report that their new sneakers lifted their pain and were the most comfortable they have ever had, calling the experience amazing and the best thing they have ever done. The store itself is clean with plenty of seating and features like a walking track for entertainment. While the shoes can be expensive, reviews state they are well worth the investment. The personal expertise and efficient service lead customers to highly recommend the store, stating they will definitely be back and you won't be disappointed. It is a place where whole families go for great shoes, insoles, and socks.
They are very friendly and and helpful to pick out a new pair of shoes. There is no rushing or high pressure to buy. I will be going back there when it is time for a new pair.
August 2025
Melissa was amazing! Came in with sore feet, left walking on clouds and no pain.
August 2025
Great customer service! Extra helpful. I found shoes that were perfect for me, comfortable and fit great.
