Fleet Feet Clay is a friendly and helpful store for running, walking, or finding comfortable shoes. The staff is consistently described as kind, knowledgeable, patient, and awesome, with no rushing or high pressure to buy. They use technology like Fit ID to analyze how customers walk and their pressure points, which has vastly improved, helping to address concerns like knee, hip, or foot pain. Many customers report that their new sneakers lifted their pain and were the most comfortable they have ever had, calling the experience amazing and the best thing they have ever done. The store itself is clean with plenty of seating and features like a walking track for entertainment. While the shoes can be expensive, reviews state they are well worth the investment. The personal expertise and efficient service lead customers to highly recommend the store, stating they will definitely be back and you won't be disappointed. It is a place where whole families go for great shoes, insoles, and socks.
Excellent service. The associate read the scan of my feet and offered me many choices of sneakers for a perfect fit. The sneakers are pricy, but the health of my feet and other joints are worth it. It is great to have a professional service to fit shoes for my vey difficult and complicated foot problems.
May 2026
Great experience at Fleet feet in Clay,NY. The salesperson was very knowledgeable and friendly!
May 2026
Thank you Gene for helping me find the right fit for my new sneaks. Very professional, friendly, and knowledgeable
