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February 2024 by Jennifer Smith
Great service and great place for mail needs.
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March 2023 by Maria
I don’t know who is delivering to the Cicero addresses but get it together. Packages showing delivered but they are no where to be found. It’s becoming a regular occurrence.
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December 2022 by Mike Smith
Lots of delivery problems recently to my Cicero address. Packages that were said to have been delivered, but weren't. Mail and packages delivered to wrong address. Half of outgoing Christmas cards left in mailbox. Carelessness in general.
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October 2022 by Nate Bator
Delivers to the wrong house, completely different road all the time!
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May 2022 by Rob
Always friendly and very helpful if you need anything or have a question. 5 out of 5stars
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February 2022 by Kari Kimbrough
I don’t know if its this office that does mail deliveries in Cicero estates but they need to be careful on how they place the mail in the mailboxes my mail box will not open because mail is lodged between the door I’ve tried prying it open with a knife and nothing. This could be important mail and now I have to wait until the next mail delivery or the landlord gets here to fix it, please be mindful next time bc if the mailbox gets broken that’s on us !
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November 2021 by ANGELA WERKSMAN
The mail man that delivers in laurelwood needs to be fired. He is too lazy to get out of his truck to leave my package at door so he sends it back and says mailbox was blocked. He does this constantly. Also I get informed delivery and numerous times he does NOT deliver my mail. And when I am able to speak to him he is BEYOND RUDE
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September 2021 by Steve H
Phone communication good at office, thank you, and hence the two-star rating for that. Delivery person's poor and disrespectful to a senior citizen after delivering to the wrong address, then to me after I had to contact the Post Office. No, I was not disrespectful to him! Even if that should be an issue.This is the second time a package recently was delivered to the wrong address for me and I had to call, what if I wasn't home to call and the package was kept by the house it was delivered to, I couldn't prove it, and you would blame me for having it stolen. Really sad, the state of the USPS at this point. No wonder they are loosing so much money and raising prices. Maybe less nepotism and hiring competent workers would help.P.S. I have also delivered multiple letters to the correct address after being left in my mailbox, not to mention late arrives on packages. Please get your stuff together. From a 40-year resident of Clay and have never experienced this incompetence before in all those years.
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August 2021 by christine bushnoe
Everyone is nice enough, but if there us a sub who knows if or when we will get mail.
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May 2021 by Elaine Fellows
Can't even get through to a person much less ask a question. This system really sucks, o support.
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October 2020 by Cassie Carroll
The workers clearly need to go back to grade school and learn their numbers. Keep getting neighbors mail and haven’t received mine, literally the easiest job in the world and you can’t do it right lol sad case.
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October 2019 by Timmy Primetime
Never had a post office lose so many items in such a short time span. Lost something priceless. There’s a reason I go to UPS to ship things. These guys always deliver to the wrong house.
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April 2019 by Racing&Beats
Honestly this has gotten insane their delivery drivers are simply scanning and saying they are delivering packages when they are NOT in the Clay, Ny area. This is two times in one week they have said they delivered something that they have not. The address is correct and all the information is correct they either have a lazy driver or their supervisor is purposely telling them to scan packages they haven't actually delivered to keep their contract with amazon prime.
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July 2018 by Paige Clark
The clay location doesnt know what they're doing. I often receive Sunday Amazon packages, but NEVER get them on time .Its only the clay locarion, because they'll have the packages in their possession, but wont send them out. They waste no time changing the shipping dates, if it means they get to be lazy on sunday. They often screw up packages, delivering to the wrong address, having them out for delivery, not never receiving, damaging packages.
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May 2018 by J
Whoever delivers to Brewerton area, by the elementary school should be fired. I constantly have my packages missing, left outside the mailbox (at the other end of the street) so it disappears. And now today they mixed up my address with another, I go over to the house to deliver the neighbors the package, guess what's on their porch? My package! Unbelievable.