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February 2024 by Barbara W.
Mark was professional. He actually saved me money and made several recommendations that were for my safety. The waiting area was pleasant and they offered water and coffee. What a great place. I will be back for sure.
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January 2024 by oudou sanogo
Chris was a life-saver. I recently did a few repairs on my car during separate sets of appointments. I definitely give each one of them a 5 star. Chris provides excellent customer service and will go above and beyond do get it done. He will genuinely listen to you and give a fair quote for your repair. I highly recommend checking them out for your vehicle repairs; you'll probably not go anywhere else in town once you try them. The office is also very accommodating with a complimentary free coffee that you can have while waiting for your vehicle.
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January 2024 by Cheryl Lamos
I was extremely satisfied with a deep cleaning that I needed done. Fast reliable service, you can talk with a real person !!!!!! I would highly recommend this service.
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January 2024 by Jenna Semenza
Josh C was amazing to work with and so helpful. I believe he moved locations, if you can track down a Josh C at AAA work with him.
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January 2024 by Aidan P.
They are very world class. My car broke down and it was towed here. Mark is an incredibly kind and professional manager, if I wasn't from out of state this would be my go to mechanic.
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November 2023 by Christopher C.
If you want quality repair done on your vehicle, take it to AAA in Clifton Park. We recently took our vehicles to the facility and did the services we asked for, and also let us know our tires were getting low on one of our vehicles. There was no pressure to upsell us anything, and they provided us a digital vehicle inspection, with pictures showing my tire tread, break measurements and other parts under the vehicle, I found that really helpful. They even rotated the tires for free, which is a tremendous value for the price. Really comfortable waiting room with free k-cups, water, Wi-Fi, customer computer and cable tv.
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October 2023 by Erica Crandall
If I could do no stars I would!! My kids car flooded during a huge rainstorm. Our street does this with downpours. Could not start the car and new something electrical was wrong. Called AAA and was convinced to have towed here as it would be free and then a discount. The tow driver left in parking lot and didn’t tell anyone. Sat there for almost 2 days before I finally was able to talk to someone. Without looking he told me to pay to have it towed to Malta as he wouldn’t be able to fix it. That multiple problems could be wrong. He said it would cost be $160 to diagnose and then probably wouldn’t be able to fix it. Twice on the phone with him for over 20 mins while he gave me a song and dance and literally told to call my car insurance to see if they would cover the repairs. Called Warren tire down the rd, car towed there, problem diagnosed and fixed. Said it was an easy fix. Will never ever go thru that ever again!!!
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October 2023 by Denise Soliday
I know its been a while, but i have wanted to leave a review do to the great service i received a few months ago.Although i brought it in for one issue.. i was told of concerns regarding a seperate issue. The FACT that i had concerns about the second issue.. EVERYTHING they were telling me was on the mark!! confident in their assessment.I had been concerned with another very local BIG GARRAGE that seemed to fabricate problems with my cars. After the 2nd obvious b.s i knew i had to find a new place, that the GARAGE was taking advantage of me beingva woman..I now know my instincts were correct and i no longer will take my cars to the other large GARAGE in clifton park.But since AAA has wrked on my stuff .. it feels incredible!!!I just felt theres an honestly about this place. It's not about one mans profit ... but a companies reputation.Ill definately be back!!
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September 2023 by Patti Cantrell
Auto was VERY NICE to replace my registration sticker on my windshield. Spoke with Josh about comparing ins. and learned alot of info. Will be calling for Appt. ⭐⭐⭐⭐
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July 2023 by Lindsey Hume
From the appointment, to the battery test, to the tow, to the repair all employees were helpful and kind! Chris was great at getting my troublesome car back in running shape and even provided a discount for having to bring my car back. Glad we got our AAA membership!
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July 2023 by Jeannette Mastan Kyea
AAA did a good job with my vehicle in a 2 day turnaround time ! I wasn't sure my car would ever be drivable again, but I was surprised to know that it was ready within the two day turnaround time and I was so excited. Price was reasonable. Ty again two Triple-A who's always have my back. As a single mom of four daughters who are driving, AAA was the best choice I ever made
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June 2023 by Michael Belanger
Waited 9 hours to have a car towed from one repair shop to another. Luckily I did not have to wait with the car all that time. But I did waste 2 hours of my day waiting there as per instructed from AAA. I called in roughly 1:00 p.m. and was told to go wait and the driver would be there before 3:15 p.m.. It did not get done until 10:00 p.m. after many notifications of it being pushed off. I heard from one AAA employee that if you are sending one from a repair shop it's basically low priority, this the updates with later arrival times. I stopped getting notifications after 7:00. I didn't know what the heck was going on with my car. I called back and was talking someone with somebody from a remote location as it was after hours and she was very sweet and understanding and was going to have dispatch call me. That call never happened. The following day I finally got a call from AAA that it was picked up at 10:00 p.m.. It was my worst experience with AAA. Makes you wonder whether getting roadside assistance through your car insurance would be better?
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June 2023 by Michael Dana
Just came in to get an E-Z pass and I was greeted by Josh he was very friendly and informative. He made the process quick and easy as it should be! Highly recommend Josh if you have any needs when going into AAA in Clifton Park.
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June 2023 by Balance S.
Dropped off my car for an oil change (2013 Subaru Outback, 75,000 miles). The service took about an hour as suggested. When I picked it up, several of my dash lights illuminated within 2 or 3 miles of my departure suggesting engine, brake, and cruise control problems . I called AAA and the manager came out and checked the gas cap and the air filter. Gas cap was tight but there was a dirty 'cabin filter' in the engine air filter canister. Seemed odd to me because I checked the air filter 2 weeks earlier and the correct one was installed and it was clean. The incorrect filter caused a vacuum leak due to improper sealing in the filter box likely causing the problem. AAA said they had a replacement air filter in stock for $38 which seemed a bit excessive so I went to the Walmart down the street and bought one for $12.88. It took about 5 minutes to install. BOTTOM LINE . . . when my car went in for the oil change it was running fine. We've never had a problem with it and have maintained it according to mfg recommendations. After the oil change it was riddled with sudden problems. Also . . . AAA had suggested I needed an immediate front brake replacement for about $600. When I took it into Subaru the next day to correct the problems that existed right after the oil change (at a cost of ~$200) Subaru also checked the brakes and mentioned that there was 25-30% of the front pads remaining which should last me another 8-10K miles. A little research in the internet indicated that a front brake job (pads and routers) should cost about $400 (KBB reference). The dealer estimated replaces pads and rotors at about $500. A word of caution . . . think twice about using AAA Auto Services when looking to service your vehicle.
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May 2023 by John Sokol
Lady was actually sourced from the Albany office via busy phone relayShe was helpful finding my annual apartment insurance information and policyI told her I would pay by card exactly on due date and she assured me the policy would be faxed to my Schenectady office. No glitches on mail this year.
