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January 2024 by Genevieve Nicchi
As new residents of the area who just purchased our first home, my husband and I have frequented Robinson Hardware many times over the past few months. The staff is what makes this place so great! Both the daytime and nighttime staff during the week have been so accommodating, friendly, and helpful - especially when it comes to choosing paint for our home. We have nothing but good things to say, and will definitely be making many more trips here in the years to come.
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January 2024 by MrPlow_2841
This place is small, but somehow always has what you need, and it's of decent quality
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November 2023 by JBG
Great local hardware store most of the older folks that work there are quite helpful and knowledgeable the only drawback is when you get the kids that are just not helpful at all and just don't know anything. The prior ownership was better but still a great store.
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September 2023 by Lucca Forenzo
A young girl named Gabbie greeted me at the door and helped me find exactly what I need. She was super nice and super helpful.
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August 2023 by Sharon Moran
The best customer service from a gentleman named Kesey Murdock. He went above and beyond to help me pick out plants for our new home. Because of him I went back and purchased more. I sure hope you can train the younger sales people to be a great as he was. They seemed new so hopefully you can still train them. I would not have normally stopped at a hardware store for places. But I am glad I did.Sharon Moran
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August 2023 by Mack F Croyle Jr.
Went in staff was very polite and helpful got what I went for
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June 2023 by Tod Parent
Ordered online for in-store pickup and I was out of there as quick as I walked in. Customer service was excellent. I didn't have time to look around so I'll be going back soon. It's nice to have an old school hardware store in town so you don't need to go to the "Big Box" stores.
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June 2023 by M J
Didn't have wat I needed but the store an help try to find it was 5stars
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June 2023 by Chris Magrum
Very helpful staff. Quickly found everything I needed.
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May 2023 by Jason M
I bought a Toro snowblower from here back in November 2018 when this was known as Crescent Ace Hardware and was run by the Abbales. I see it now has new ownership. The snowblower is still under warranty and I have written a few emails about an issue I am having with it and gotten no response. Email is my preferred method of contact for businesses. I will call but am disappointed nobody tends to their email address. The email did not bounce back and I still see it listed for the business so I believe they just don’t read it or respond to it.
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April 2023 by Jason M.
I bought a toro snowblower here on 11/23/18. It has a 5 year warranty. I have emailed them twice about a warranty issue but never got a response. Email is my preferred method of contacting businesses. I will call them but I'm disappointed they do not respond to emails. They used to. I see it's now referred to as Robinson's Ace Hardware instead of Crescent Ace Hardware. Maybe the Abbales no longer run it?Update:Well I found out the a Abbales no longer own tne store and it definitely has new ownership, so I went to the new website and used the online form. Guess what....still crickets. No response from the store. Robinsons has a few Ace Hardware stores so I'm shocked nobody is manning their website. I think it's terrible that nobody is monitoring their email or website. I will call them since this is the store I bought it at but this isn't good. How does a business not respond to email or website forms?
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April 2023 by S. Sawyer
Always have what I'm looking for employees are always helpful.
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February 2023 by Jeremy D.
First and foremost excellent customer service provided, as soon as I walked through the doors i was greeted and asked how i could be helped, the gentleman that helped me was extremely helpful and also offered me numerous helpful tips into the project i was shipping for, clean and well organized store!
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December 2022 by Marie D.
Let me first say, this is the antithesis of Lowe's or Home Depot. I was taken aback upon entering, when two employees immediately asked if they could help me find something, one of them escorting me to the sno-melt and explaining the differences between the products. He actually gestured at them, reminding me slightly of Vanna White! The store was clean (one employee mopping while I was there) and shelves well stocked. Multiple times during my visit employees asked if they could help me find anything, and made EYE CONTACT! After my purchase, a very polite employee carried some of my purchases to my car. What a nice experience! And all Christmas trees were $50
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December 2022 by Michael Mackesey
Crescent Ace Hardware had the three items that I needed....Latest trip: Not only had needed item, offered additional service without having to askMuch appreciated.
