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January 2024 by luigi corcione
Working with Dennis…very efficient and professional
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December 2023 by Andrew Hazlett
Amanda at the drive up was extremely helpful and patient. Thank you Amanda.
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December 2023 by Matt Wilming
Thank you Amy Grazda & Dennis Mitchell for the bank checks for my house closing. A big huge shout out to smart and quick to answer all questions. Amy Grazda went above and beyond for helping me set up create additional checking, savings and additional citizens bank card along with other great tips Amy provided. Thank you
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May 2023 by Nischinth S.
I worked for this organization more than 15 years ago. The culture at this bank was a little different to the organization I currently work for. The culture was sales driven. Employees do their part and I have had a friendly experience. Turnover remains a concern. This branch is in a great location in the heart of Clifton park. At one point they had 4 branches within 2 miles and it's down to 2 now. I don't bank here anymore but my dad continues to do so.
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May 2023 by Dora Clifford
website is so god awful i cancelled my application for a second card and cancelled my existing one
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June 2022 by Nik
Decent. Would recommend others tho.
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June 2021 by nazik elhaj
No professionity, a rep called me to meet when I reserved an appountment and went to the branch they said he left for today and no one can do what I want.The another rep was there she annot reset my pin if I forgot mine what!!!!. Also if you open an account with them online they don't provide you voided check and some features what!!!! I had neve heard about that thinking of quiting but will ask about penalties first to make sure.I don't recommend this bank to a friend/some one else.
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March 2021 by Jeffrey Siegel
Citizens Bank is by far the worst bank I have ever used. The bank nickels and dimes you with fees, hold deposited checks for outrageous periods of time and is difficult in every way. The bank employees are nice enough, but in the end they cannot help because of the bank's unyielding policies. Go anywhere but Citizens for your banking needs.
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December 2020 by TransylvanianBricks
good staff
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September 2020 by Amber Westcott
They are very helpful and friendly to go and talk to!!!!
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April 2020 by Barb Moore
I have had my personal banking with them for almost 20 years. They have recently been extremely helpful opening my business check with them. The office has been friendly and helpful with all my banking needs. Now that my son is college age we are going to them for a student loan also. The staff is friendly and knowledgeable. I highly recommend this bank!
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April 2020 by Boeing 737-800
good staff
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February 2020 by Annette Harkins
Amy provided excellent customer service. She was patient, knowledgeable and resolved our issue very thoroughly taking all the time needed to make it right. She also has a great sense of humor! Thank you!
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August 2019 by Barbara Moore
I have had my personal banking with them for almost 20 years. They have recently been extremely helpful opening my business check with them. The office has been friendly and helpful with all my banking needs. Now that my son is college age we are going to them for a student loan also. The staff is friendly and knowledgeable. I highly recommend this bank!
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June 2018 by Sean Flaherty
Citizens Bank was a consistently bad banking experience between a glitchy website, super low interest rates and bad customer service. If they were the only bank in the world I'd still refuse to deal with them.
