This CVS is noted for having very nice, professional, and thoughtful employees who are patient and work to resolve issues. Many customers report positive experiences, with staff described as going out of their way to provide medication and offering attentive service, even during busy late-night hours. The pharmacy being open 24 hours is appreciated. However, there are significant criticisms regarding pharmacy operations in recent years. Multiple reviews state the pharmacy does not answer the phone, leading to extremely long hold times that are described as bonkers and disappointing. While the workers themselves are often not blamed, the system and apparent understaffing are faulted for this decline in service. Some customers express frustration, recommending using other pharmacies due to these wait times.
