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February 2024 by Michael Goldstein
Tabitha and Sean were extremely helpful and professional.
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February 2024 by Kate
I made my appt same day on the website.They had my vehicle done within the hour.Sent me emails with photos/status updates as well as followed up with phone calls.The customer service is very kind and promptThe waiting service area is clean and welcoming although I hadn’t waited there, I wouldn’t mind doing so in the future.They thoroughly gave my vehicle a courtesy inspection of maintenance due in the near future.I was given the option to have the maintenance done but it wasn’t oversold to me, which I appreciate.
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February 2024 by Courtney B.
Tabatha and her crew were so great. I got pulled over and completely neglected my state inspection. I am not from the area, and needed to get this done quick. They got me an appointment and got the inspection done within an hour. They later find out my battery is almost dead (the original dealership battery from 2013) and explained all my options. Tabatha made me feel very comfortable, and that I wasn't getting ripped off in anyway (which is usually my biggest fear). Thank you so much!
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February 2024 by Daniel Peluso
Last time I visited for a broken windshield wiper motor I was given a heads up by the lead technician my rear brakes looked like they will need to be replaced soon. I came in for my oil change and sure enough it was time to have them replaced. Tabitha really helped me out on a price for that motor last time and my rear brakes this time. The manager Sean did a great job of getting me in on short notice too. Will always recommend.
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February 2024 by John De Ridder
Best and friendliest service by Tabatha Fitzpatrick! I go here all the time due to her great demeanor, knowledge and ability to explain what is going on with all my vehicles. I recommmend all my friends and family to see her first for tires and service work.Tech's there are great too!
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February 2024 by Brendan P
Tabatha and the staff at this location are TOP NOTCH! Not only is Tabatha SUPER friendly, the work is done quickly and cost effectively.
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February 2024 by Paula Bink
Great customer service
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February 2024 by scott brownell
This shop has changed so much over all the years I've been going there, this last year or so has been incredible the whole crew seems to improved, they make you feel like family.
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February 2024 by Debbie Croyle
Very professional and friendly front staff and technician who serviced my vehicle.
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February 2024 by Linda Ranni
I was greeted by a friendly and knowledgeable staff. The tires on my car were replaced quickly. I was updated on the progress. Sean the manager was wonderful.
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January 2024 by JANINE Clifton Park, NY
Very honest people! I brought my car there for an alignment, oil change and tire rotation. I recently had new struts put on the car at a shop on Long Island while visiting my son and they didn't have time to finish the alignment. They told me to get an alignment done and save the "before and after" reports for the warranty. When I went to pick up the car from Firestone, they told me the car didn't need an alignment and gave me the report showing all "green", meaning it passed the test. This ended up saving me over $100 and they didn't even try to push any filters, windshield wipers, etc. on me!! This was a great experience and the people I spoke with (Tyler and Aaliyah) are very helpful and honest people! Highly recommend and will definitely be back.
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January 2024 by Todd D
Friendly and professional
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January 2024 by Seaver Martin
I had all new tires put on. After I left the dealership, all lights started coming on my dashboard. I had no problems prior to bringing my car there; I just needed new tires! I brought my car for an oil change a week before somewhere else and they inspected my car before doing it. They had no concerns except that I needed new tires. So I went to Firestone, who said I need new brakes (the place where the oil change was done and inspected never said one word about brakes) and since I left Firestone, my car has been driving like crap with all kinds of lights going off. I brought it back to Firestone today and now they say all the magnetic sensors are bad and I need to spend an additional $1700 to have them fixed. I told them I had no problems before taking my car to them for tires. They said they didn't have their "master mechanic" put my tires on that day and she didn't notice it. Needless to say, I am bringing my car somewhere else because they are totally incompetent and are trying to drain my finances. I would avoid this place!
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December 2023 by Tammy Marie Joska
My experience at Firestone Tire this morning was superb. The staff were courteous, professional, thorough, and fast. I had a flat tire and they replaced it in less than one hour. **I came in at 7am, first thing in the morning when they opened and would recommend this if you need fast service. Please note: there is new management at this Firestone Tire and they are doing an excellent job. Do not hesitate to bring your car here.
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December 2023 by Karen LaTerra
Service is incredible, absolutely a 10. Courteous, professional, and super helpful. Can’t recommend Clifton Park Firestone enough. Tanya really knows how to run the front desk and her customer service is exceptional.
