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October 2023 by Franklyn Smith
They use Card Kingdom pricing, but despite that they support numerous TCGs, and their respective formats, their customer service is aces, and they hit every nerfy hobby I'm aware of. LGBTQ friendly and accepting.And they're just great conversation.
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October 2023 by Katie
Horrible customer service I go in to sell some cards and before even touching the cards or rlly looking I was told they were fake and they aren’t going to look at them it seemed like they jus didn’t want to look at the cards.just if they are really fake card I would have like to know a little more about why they seemed fake to him
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August 2023 by Thomas Szalowski
It's in a construction area but honestly super nice inside very counter to the outside. Alot of space.
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August 2023 by Robert Stay
I went in here with $150 worth of trade-ins and the man behind the counter barely even looked at my cards or even attempt to check prices on them and tried to give me $35 for it all. Like I understand and expect getting a little less for my cards but this was disrespectful. Felt like a slap in the face. I spend alot of money in this establishment every week and for him to try to take advantage of me like that is not okay.
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August 2023 by zachary palmer
first time being in the new location and its amazing! major upgrade from the previous building. staff was great as always.
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July 2023 by JP M.
I ordered items from this store via eBay.They never arrived.When I tried to communicate with them, I got a boilerplate reccomendation to look around my property for the delivery.I shared with Flipside Gaming information driectly from the USPS that they had misdelivered my package.Nothing mattered. I never heard back from them again. Never received any refund.I will never, ever buy from this business again. They could not be bothered to even talk to me outside a cut-and-paste reply that was irrelevant to my case. They were a million miles away from trying to make things right.Don't risk it: be like my and take your hobby dollars to someone who has heard of customer service.
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June 2023 by Shane Barker
Lots of gaming tables for people needing a place to play. Great variety of games of all types, hobby accessories, models, books and whatnot. Not as many comics as the east greenbush store but a whole lot closer. Also, the crew is very patient and helpful when dealing with three generations of us. Great having them in the neighborhood!
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June 2023 by Watch Wolf
The plaza they are in may resemble a war embroiled 3rd world country but the store itself is solid. Good ttrpg selection as well as tt wargames and Mtg.
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May 2023 by Ebg
Went there planning to spend over 100 dollars on mtg cards for a commander deck. I had a list of about 15 cards I wanted to get that day before going to play with some buddies. When I asked for some help one (out of the 5 guys in the back) came to the counter and told me they won't fulfill my order unless I submit it through Facebook, and then it can be picked up in a few days. What's the point of having a store location if I still have to order everything online? I'm willing to pay higher rates to be able to get things in short order, why wouldn't you prioritize someone already there with cash in hand over some online order that's not purchased yet? Waiting a few days means I'm better off buying online, same few day wait but better prices. Used to love this shop before covid but that is an insane policy and my business is elsewhere now for it.
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March 2023 by Jim Carroll
My kids have recently started collecting Pokémon cards and love visiting Flipside to spend their allowances. The staff are friendly, knowledgeable, and patient with the kids, and the shelves are well-stocked. Highly recommend for your trading card, miniature, and board game needs.
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March 2023 by Gabe Carr
Amazing customer service I came in today looking to trade in some bulk Pokémon cards and a few nicer cards they gave me genuinely the best price possible. They might not have the best Pokémon selection but definitely have the best customer service around 10/10
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January 2023 by josh stone
Very nice store besides the Yugioh display/ cards is very poor/minimal
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January 2023 by shelby McCord
Bought from them on eBay and my items arrived damaged, they never even bothered to reply to me when I attempted to message them. Very poor packaging of their products and even worse customer service.
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November 2022 by Paul Rifenburgh
Stopped in for the first time today. They had a great selection of DnD products, MtG cards and board games. I'm glad to have found another friendly local game shop. Anthony was very helpful when I was checking the release dates for a few products. I'll be happy to return here in the future.
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November 2022 by Curtis Allen
Ordered brothers war mtg 2 set boxes and a collectors box. set boxes had thick plastic covers with really small mtg symbols which means some one opened them and the collectors box was gone thru packs were slightly opened on both ends and u could clearly see seal marks were someone sealed them back together won't be ordering from flipside again very dissatisfied