“We’ve been with StoneBuilt Insurance since we moved to Saratoga Springs back in 2001—and we’ve never once looked elsewhere. First with Alex’s father-in-law, and now with Alex himself, this agency has set the bar in every category that matters: personal service, quick response, and consistently competitive pricing.
When we moved to California six years ago, we didn’t even consider switching. That’s how much we trust and value this team. Whether it's auto, home, umbrella liability—you name it—Alex has handled it all with a level of attention and care that’s rare these days.
What really sets StoneBuilt apart is that you feel like a person, not a policy number. Alex is responsive, knowledgeable, and proactive—he checks in, shops rates when it makes sense, and always makes sure we’re covered without overselling. It’s the kind of small business you want to support because it actually shows up for you.
If you’re tired of waiting on hold with big-name carriers or wondering if your coverage actually fits your life, do yourself a favor and call Alex. You’ll get a real person, a real relationship, and real peace of mind.”
“Such a good experience for my car seat inspection. It is free to members and non members with appointment, and as a first time parent I was very worried about potential judgement over if I had gotten it all wrong, but Kelley was wonderful- so helpful with great instruction and tips.”
“Can't beat the Customer Service. I have been a customer of The Serino's for over 30 years and today I was reminded why. I needed a document sent to My Landlord regarding Renters Insurance and was unable to access it at home due to being rehabbing remotely after knee replacement surgery. A call to Serino's Office and Joanne took care of this and handled the entire process in an extremely timely fashion. I would recommend Lee Serino to anyone in need of an Insurance Agent”