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February 2024 by Doug
I usually don't write reviews but this was noteworthy. When you come to this location, stay with your vehicle. They brought a car in ahead of mine delaying me unnecessarily. Normally I wouldn't sweat it, but today I was in a hurry. The explanation I was given was mumbled and incoherent.
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February 2024 by Michael Glenn
Great car wash
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February 2024 by Mary Hunter
Service was done quickly providing good information to what was done. Employees were pleasant and helpful.
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February 2024 by jenn barr
Quick polite kind and skilled, was in and out in 20min
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December 2023 by Todd Z
I have always had all my vehicles oil changed at this location due to the professionalism, courteousness and overall positive attitude here (especially the lady at the counter/register today (12/12/23)).??
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December 2023 by Joseph Yusaitis
I have been going to Jiffy Lube for years and always had excellent service and no problemThe staff is very helpful and explains everything they need to do on the car
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December 2023 by DawahtoDeen
I went there for an oil change and they were very careless. They did not tighten the filter. Two days after getting an oil change my car got stuck up on a hill and I had to get it towed. All the oil had leaked and it was completely dry. The oil leaked on my driveway as well. I brought the car back to this location and told them about what happened and they did not apologize. This was a really dangerous incident due to poor maintenance. The engine could’ve caught on fire had I continue to drive. The manager was very rude as well as the employees. I also brought three of my cars there for an inspection and they failed them all due to the hand brake. It can’t be a coincidence. I brought it to another location and they tightened the break and passed the inspection. They need better staff and professional mechanics who are cautious.
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November 2023 by scidhumouse100
Very consistent and professional. Received an oil change and was informed of engine and cabin filter status/condition and didn't hard sell me on anything. Pleasant experience. Will continue to do business with them until they decide they don't want my business/money.
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November 2023 by Karen Wojcik-Hess
Details of what needed attention right away verses things that need assistance in the near future… was very helpful!Also a very small thing but always important to me.. they put the inspection sticker on straight NOT crooked ?
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October 2023 by Tom Madison
“Inspection service” not listed here, which is why I visited. Also, the review feature keeps bouncing me out of the platform without advancing to further questions. I like Jiffy Lube and the inspection went fine, as always. The wait was especially long due to high volume but I understand that. Courteous professional service. Good company.
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October 2023 by Lindsey
Took 1 hour and 40 minutes to get a recheck of the e-brake to pass inspection, a 5 minute at most service. Very, very slow service with a lot of people in the waiting room. No system to move cars through quickly and efficiently. Every employee moved slower than a sloth, often standing around chatting with each other, oblivious to the backup of cars waiting. Nothing like the old Hoffman's Jiffy lube. They need to figure out how to prioritize and streamline the service bays and get their employees to at least appear to be working. A very negative experience and I won't be going back.
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October 2023 by Kenneth Contursi (US)
Needed 2 light bulbs changed on my front end. One was weak and the other was out. Instead they replaced 2 bulbs that were working fine and charged me $77. Waited an hour and a half for this and ended up no better off. Needless to say, did not have a good experience.
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October 2023 by Cal Flo
The garage technicians were very informative and honest. The prices were reasonable. There was an unusually long line on a Saturday after, for customers getting their vehicle serviced.
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September 2023 by Leilani Howland
I received a text message to review this location. I did not go out of my way to leave this review. In all honesty, there are only a handful of really competent technicians I’ve encountered at this location. When I went in on Sunday, a slender, socially awkward, Caucasian male with a dark black beard made contact with me first. He didn’t have great customer service skills and I watched him hand over a phone call in office speaking irritably about the concerns of the woman on the phone without actually helping outside of his annoyed tone of voice. That’s really besides the point though. This location has put an incorrect mileage sticker on my car previously (causing me to go over the appropriate mileage for the oil change I got) they are ALWAYS behind schedule (I waited close to 90 minutes on Sunday for an oil change), and their “free car wash” QR codes never work for me.The positives include:— this is a chain we are familiar with— close to Trader Joe’s so grocery shopping is an option for part of the wait— the gentleman with red hair? And glasses is always super helpful and kind. We also appreciate the gal up front who is a little older and also wears glasses.— my car seems to be running just fine despite the hiccups.Service: Oil change
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September 2023 by Erik
Notice a trend? Read the other comments. The employees here are shockingly rude. Here's my advice to them: Nobody is forcing you to work there. If you are that unhappy, go find something else. See how easy that is? I will never go back and I'll also make sure I tell everyone I know to never go there. Save your reply with the fake email address of the "district manager"... ?
