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“Had an incredible experience with everyone involved here. Jenna at the store was amazing, the owner was super helpful explaining everything to me. I got rid of my terrible, mold infested bathroom and got the shower, tub, and bathroom of my dreams! The contractors they work with were incredible…hoping to do my kitchen next!!”
“I’m very pleased with look of the new shower. My installer Matt was very professional and personable. He removed the old tub unit and installed the new shower in 5 hours time. He cleaned up after himself and took the old pieces when he left. I would highly recommend this company.”
“Testo's kitchens is a family owned business that does outstanding work. Our kitchen remodel was less stressful than I thought it would be. Tracie was most helpful in helping us with the cabinet and countertop selection. Dominick and his sons were very skilled and highly professional. We love our new kitchen and I would highly recommend them for any work you plan to do.”
“Lee and the staff do a great job i did a remodel they help me with counters,flooring,windows and door they all where very friendly and courteous. And the prices where great i love going there”
“Talked with Dave P at the counter. Be was polite and very knowledgeable on the products I was looking for. Great encounter and will purchase more products from that store.”
“OH MY GOSH PLEASEEEEEEUHHHH BRNG AN OLLIES TO EVERYWHERE IN THE WORLD DANG IT BRNG ONE TO ALASKA. IDC IF SQUISHIES ARE A TREND I GIT 4 GREAT ONES FOR ONLUYYUY 6 DOLLARS 2 DOLLARS EACH FOR THREE DUMPLINGS AND A DELICIOUS SATISYING CUBE OMAHGAHHHHHHHHHHHH”
“My wife and I have visited the FW Webb showroom in Ballston Spa a few times. We did not have an appointment. I spoke with Scott Lee, showroom consultant, a few times. He was very knowledgeable, friendly and helpful. I would recommend him without question. The showroom is also excellent.”
“Trucker picking up a load here ...take second entrance, swing wide to turn in, pull up and walk into middle man door and check with staff. Friendly, helpful, and got me loaded very quickly.”
“We've used Kitchen and Bath World twice, both for kitchen remodels. Most recently, we expanded our kitchen and utilized Sara for her design expertise. Sara and her team are always very responsive and so helpful with answering any of our questions. We would highly recommend Kitchen and Bath World!”
“Manager Mark and Brandon were very helpful and professional. They Took a lot of time with us to plan our dream kitchen. They also assisted with instructions that were very helpful for installation. Would highly recommend this store, employees and the products they carry. The products we purchased were better quality then Home Depot or Lowes carries.”
“It's pricey but when you want to move on a project it's the place to go. My contractor gave me a list of things he needed for my screened-in porch project. A variety of pressure treated lumber, composite, even some trex. I tried for 3 hours to put this $2,000 order order together at the local box construction store. The 2x10s had to come from one place the 2x4s had to come for another place the 4x4s had to come from a third store but then finally they found one store where I could get everything but then they told me that they couldn't deliver these items I would have to go pick them up. We're talking 16 ft boards how am I going to get those into my Honda Accord. As the orders were put together and then reassembled at different places about a dozen charges appeared on my credit card and then disappeared as credits were given when the orders were canceled. It was getting to be a gigantic mess. And at the end of the day I still would have had to rent a truck and go pick the stuff up and carry it here myself. So I canceled everything at the box store. Every last single thing. I took the order fresh to Curtis and made a 5-minute phone call. The cost was about $200 more. Due to the size of the order there was no delivery charge. I did not have to rent a truck, I did not have to go get it myself, I did not have to assemble an order across four different stores.
And then there's the part where they know what they're doing. The staff have the expertise to help you figure out your order and get it right. One guy in the deck section spent 2 hours putting together the trex order for my outside deck, a separate project I have recently completed. At the box store I could just get a kid to come show me the samples and what they had in stock. They never even explained the different grades of Trex.
Anyhow if you are ever wondering how these stores survive in competition with the big box stores I think the answer is quality of the product, expertise of the staff, taking time to help customers, and making it all work in a timely manner. For some of us the agro of bumbling around a big box store and guessing what to buy just isn't worth it.”
“BB&B on Wolf Rd in Colonie is closing in SIX more days (Sunday, 6/25/23). I'm going to miss this store . There's still a fair amount of merchandise on the shelves, all 60% off. Think Christmas gifts 2023 ?.”
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“What a great store! Excellent selection of kitchenware and tools including things that are a little more specialized. The woman that helped me (possibly the owner) was very sweet and knowledgeable! I will definitely be back for my future kitchen needs!”