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November 2023 by Cheryl Kowalski
Lussiers”s Auto is amazing. They are professional, helpful and make sure your vehicle looks like it just came off the showroom floor when they are done. We had the best experience with them and if I ever had another accident with my vehicle, they would be the first place I would go to. They keep you informed and updated. They help you with all the paperwork for the state and insurance carriers and they follow up to make sure that you are happy.
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October 2023 by Matthew Hatlee
I couldn’t recommend Lussier’s enough. I just had my truck in for body repair and Lussier’s has definitely earned a lifelong customer. The team at Lussier’s are extremely professional and their customer service is top tier. They went above and beyond to make sure me and my truck were taken care of. I’m extremely grateful for Lussier’sService: Auto body & trim repair
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October 2023 by Peter Corsi
Excellent work and helpful service. Lussier's skillfully guided me through the insurance approvals and then performed perfect work. The detail cleaning of my vehicle inside and out before returning it was a bonus.
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October 2023 by JT Tankel
We broke down on our way back from vacation and thank goodness we were near Lussier’s. A state police officer called them and they quickly arrived on the highway although it was Sunday. By Monday they had diagnosed the problem, repaired it, and had us on our way home. Could not have asked for a more professional and friendly experience,especially given the circumstances. Would highly recommend! Thank you!
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September 2023 by John Tumy
I wouldgive more stars if possible. The repair and clean up of my car was awesome. Keith did an outstanding job and Ben's help and customer service were what made this experience outstanding. My thanks to both of them
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September 2023 by Susan Rapp
My experience at Lussiers Autobody was outstanding. The staff was pleasant and professional. I have know about Lussier's for many years and would not use any other Autobody. They performed an excellent job on my vehicle.Services: Auto body & trim repair
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August 2023 by BMR 2K3
I had a wonderful experience with Ben L. and the staff. They did an incredibly thorough and impressive job on my car. Their detail was so thorough, I’m questioning any previous vehicle bodywork that I’ve had done through other companies. Trust is hard to come by in today’s business world. Rest assured you will get your money’s worth with this company. Thanks for an amazing job!Service: Auto body & trim repair
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August 2023 by Erin Konchanin
Lussier’s is the best auto body repair shop in the capital region! They are extremely professional and do a thorough inspection of the damage to provide the most accurate estimate (not a 15-minute guesstimate!)! Not only did they do a perfect job on my repairs, they went above and beyond dealing with the insurance company extensively, fighting for the best possible outcome for me with very detailed explanations and proof.This is a team that you can actually trust with your car and your best interests at heart!It was a pleasure working with them — ask for Ben and Phil! — and should I ever have another issue with my car, they are the ONLY place I will be bringing it!Thanks soo much again for making what can be a stressful process as smooth as possible!Service: Auto body & trim repair
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July 2023 by Katharine Horn
I sustained rear bumper damage to my Honda May 15th and initially took it to my Honda dealers body shop for a "consult". I was directed pull my car into the body shop garage and park it. I then sat across a desk from the gentleman who seemed put out by my appointment with him. He took my car info and my info and said we can get you in mid-July. He took no pictures and just looked at my bumper. I decided to do my research and 2 people suggested Lussiers' Autobody. I called and brought my vehicle in and from my initial contact I received excellent, friendly service-from the initial estimate to the completion of repairs. Great communication throughout the process. They handled all of the insurance paperwork, kept me updated on the process, and provided before and after photos, documentation of the thorough work done to repair my vehicle, using all Honda parts. My car looks like new. Ben and everyone I came into contact with were just great.Service: Auto body & trim repair
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June 2023 by Sasha K.
Lussier’s AutobodyHalf Moon, NYWe are from out of state and were involved in a serious car accident. The damage was so extensive, we could not drive the car back to our home state. We researched, read reviews, and decided on Lussier's Autobody for our repairs. The crew at Lussier's told us the car should have been declared a total loss, but the insurance adjuster did not approve this. We had no choice but to return home and wait for the repairs to be made.Lussier's put in a considerable amount of time to bring our 5-month-old car back to the condition it was before the accident, all done to the vehicle manufacturer's specifications. While the repairs were being made, Ben kept us informed as to the progress they were making at each stage of the repair and included detailed photos. They tested all the systems to make sure that everything was in order and that we would not experience anything unexpected in our long drive home. The level of detail and workmanship was outstanding. It is impossible to tell by viewing or driving the car that it was ever in such a serious accident. It looks and feels like it is a brand new car. In addition to the skill and professionalism of the staff, we were treated with respect from our first contact by phone to the day we picked up our vehicle. They even contacted us to make sure we made it home safely! We will not hesitate to recommend Lussier's for any services one might need from vehicle maintenance to extensive repairs such as ours. We consider ourselves very lucky to have found this exceptional autobody shop with such an outstanding crew, and are beyond pleased with the results.Services: Auto body & trim repair
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June 2023 by T C
I cannot say enough good things about Lussier’s. From start to finish they were honest, and forth coming with all the details to repair my vehicle. I liked that they called and gave you updates of where they were in the process, and how long it would be till they finished.Thanks again, you will always have my business, but I hope I won’t need it again.Service: Auto body & trim replacement
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June 2023 by Gene Audi
I was referred to Lussier's by people who know cars and body shops. They will only use Lussier's. They did a great job with my truck - looks like new. I give them a 10 for attention to detail and customer service.Service: Auto body & trim repair
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June 2023 by Checkerpants Demon
Brought my truck in for check engine light and reverse light out they were supposed to fix on previous visit. They tried to sell me tires and replace tie rods that I didn't need and glossed over trying to overcharge me for a thermostat ($840).Check engine light still on reverse light still out. And now both rear directional lights are not working.Wish I could leave 0 star
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June 2023 by David Pettis
I have been dealing with Lussier’s Auto Body for 45 years. What a great family business! They do great work! Very professional!!Services: Auto body & trim repair
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June 2023 by Aleksandr K.
We are from out of state and were involved in a serious car accident. The damage was so extensive, we could not drive the car back to our home state. We researched, read reviews, and decided on Lussier's Autobody for our repairs. The crew at Lussier's told us the car should have been declared a total loss, but the insurance adjuster did not approve this. We had no choice but to return home and wait for the repairs to be made.Lussier's put in a considerable amount of time to bring our 5-month-old car back to the condition it was before the accident, all done to the vehicle manufacturer's specifications. While the repairs were being made, Ben kept us informed as to the progress they were making at each stage of the repair and included detailed photos. They tested all the systems to make sure that everything was in order and that we would not experience anything unexpected in our long drive home. The level of detail and workmanship was outstanding. It is impossible to tell by viewing or driving the car that it was ever in such a serious accident. It looks and feels like it is a brand new car. In addition to the skill and professionalism of the staff, we were treated with respect from our first contact by phone to the day we picked up our vehicle. They even contacted us to make sure we made it home safely! We will not hesitate to recommend Lussier's for any services one might need from vehicle maintenance to extensive repairs such as ours. We consider ourselves very lucky to have found this exceptional autobody shop with such an outstanding crew, and are beyond pleased with the results.Nina
