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August 2025 by Cat Tayl
The place is clean and well cared for and the prices are good.
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August 2024 by Timothy Guile
Great storage very clean and dry
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July 2024 by Dimya McKoy
If you are going to rent a unit from here don’t rent unit O6. I had a unit here for 3+ years. Paid everything on time and left my items here in perfect condition thinking everything was okay. Finally after getting my new apartment I went to clear out my unit only to find water damage. Both my bed frame and tv stand were ruined. When I called to see what I can do I was basically told I’m S.O.L because I can’t prove the damage was there before I put my items in. Mary jo was very rude and talking to me like I didn’t know English or what I was talking about. I sent over pictures and was told she didn’t see any damage. I have posted the pics below. I then asked if they could look at video footage from when I moved in to when I moved out and was told that the cameras wouldn’t pick up something like that. I’ve been up front and you can see just how clear their cameras are and to make it better I was an end unit right below a camera. I think this place is great if you have 0 issues. But as soon as there’s an issue they aren’t willing to work with you. If nothing else I learned to take pictures before storing items in any unit in the future.
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January 2024 by Don Rathbun
Wonderful facility, great service
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October 2023 by Tony Silvestri
I had issues with understanding the delinquency policy. Mary Jo handled the situation professionally and respectfully. Definitely recommend this as the #1 storage facility that I have used. Climate control indoor facility is always in great condition and comfortable security measures make my goods feel protected.Thanks Mary Jo !
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August 2023 by kevin lozano
Dyan Mirarchi is a great person to work with
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September 2022 by Chester H
Matt, who unfortunately is no longer there, was fantastic with customer service. My initial day using their facility was one of those days where everything was going wrong for me,& Matt was awesome. Since, the other staff is great, the units are new, clean, and secure. I highly recommend them for all your storage needs. They have climate controlled units & large units for boats and RVs, too.
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August 2022 by Larry Wrobel Jr.
STILL SECURE!!!
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August 2022 by Stephanie Companion
By far the most affordable in town that I have found. Customer service is amazing. Thank you Mary Jo and Christina so much. Mary Jo we appreciate you more than words can express. Thank you for being understanding.
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December 2021 by Amanda D
This is the best storage facility in the Albany area!Mary Joe took great care of me! She went out of her way to ensure that I was a happy customer, and I am! Great customer service! A beautiful storage unit! Extremely clean for an outside storage unit, and you can tell that it’s very well-maintained! It is also a very secure property, the fence, cameras, and the keypad system, helped me sleep better at night! Also, it was super convenient to reserve my storage unit online, A quick easy document or two and my payment and I was all set to go! Thank you so much again secure it self storage for keeping all my stuff safe!
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October 2021 by Lisa Hertel
Matt, who unfortunately is no longer there, was fantastic with customer service. My initial day using their facility was one of those days where everything was going wrong for me,& Matt was awesome. Since, the other staff is great, the units are new, clean, and secure. I highly recommend them for all your storage needs. They have climate controlled units & large units for boats and RVs, too.
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October 2021 by Michelle Maffetone
The best part about this storage was the simplicity of renting the unit. Can be done online, or in person. I choose the online and shortly after a lady called to confirm and get the rest of my info. Because she did, I was able to get there and simply open the gate found my shed and went to town ... This said, they do NOT have a bathroom for you to use so make sure you go before you get there! On top of that, and this is the 9ne that gets to me, it is NOT 24hrs. Accessibility, not unless you get manager approval AND pay an additional fee. So if you think you're getting a 24 hour storage, you may want to look a little harder.
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September 2021 by G H
DON'T EVEN HESITATE ... USE THIS STORAGE FACILITY!!! The units are spotless (even the outdoor ones!). I visited a few and this facility REALLY stands out!!!! Everything is EASY!!! AND SO CLEAN!!!!! In the hectic pace moving from a 4 bedroom home, I lost the keys to my locks and was afraid that I would have to get a locksmith at a very high cost to get me into each of the 6 storage units. I spoke to MaryJo and, in short order, she had a locksmith charge me for just one lock change (not 6!) and SHE HERSELF HELPED ME OUT BY BEING THERE WITH THE LOCKSMITH ... she put in the new 6 locks for me, labeled the key sets carefully, and had them ready for me in the office the next day!!! ON TOP OF THAT, I had misjudged the space I needed and she worked with me (EASILY!) as I transferred into 4 "right sized" units. THIS IS THE PLACE TO GO TO!!!!!!! THIS IS MY FIRST TIME STORING MY GOODS AND I COULD NOT BE HAPPIER!!!!!!!!!
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August 2021 by Ginny H
DON'T EVEN HESITATE ... USE THIS STORAGE FACILITY!!! The units are spotless (even the outdoor ones!). I visited a few and this facility REALLY stands out!!!! Everything is EASY!!! AND SO CLEAN!!!!! In the hectic pace moving from a 4 bedroom home, I lost the keys to my locks and was afraid that I would have to get a locksmith at a very high cost to get me into each of the 6 storage units. I spoke to MaryJo and, in short order, she had a locksmith charge me for just one lock change (not 6!) and SHE HERSELF HELPED ME OUT BY BEING THERE WITH THE LOCKSMITH ... she put in the new 6 locks for me, labeled the key sets carefully, and had them ready for me in the office the next day!!! ON TOP OF THAT, I had misjudged the space I needed and she worked with me (EASILY!) as I transferred into 4 "right sized" units. THIS IS THE PLACE TO GO TO!!!!!!! THIS IS MY FIRST TIME STORING MY GOODS AND I COULD NOT BE HAPPIER!!!!!!!!!
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August 2021 by Ethan Pelletier
They are very secure and the gate is cool because it lifts instead of retracting
