“I had a mixup while trying to pick up a very important package. Biruk, I hope i'm spelling that right, went above and beyond and resolved the situation and saved the day. Thank you very much, Biruk!”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
“Today we visited this USPS location to renew passports. My son, who is autistic, was very talkative and had difficulty staying quiet. The gentleman who processed our application recognized his needs and was incredibly patient, kind, and helpful throughout the process.
In addition, a lady whose name starts with C thoughtfully gave my son a coloring book, which meant a lot to us. Thanks to their understanding and kindness, we left feeling very happy and satisfied with the service.”
“I needed Ink for my HPENVY Printer, and was taken care of very quickly by 1 of UR clerks, and then a Manager type accepted the flyer for the upcoming Chicken BBQ On April 11, and I was checked our very nicely Ken”
“I have had the most frustrating experience with FedEx this week. BUT I would just like to say Bridget who was working tonight was probably the most kind and helpful person ever. She was understanding, helpful and empathetic. As someone who is in customer service management I truly appreciated having someone that new how to deal with a situation with a frustrated customer. I drove over a hour to pick up and my package and wasn't there. She exhausted every option to help she was kind she even made sure to take a personal interest in resolving the issue and I showed up right before closing. She truly goes above and beyond. And I called 1800FedExgo after leaving.....that was ridiculous and pathetic the people on the phone literally put words in my mouth didn't listen to anything I said and made me want to throw my phone out the window. So yes to Bridget but FedEx do better.”