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December 2023 by Frank D.
People come on here mainly to piss and moan. Want proof? Look at the 2 reviews Sunmark has received, - 5 years ago and 9 years ago. Each under completely different leadership. Since, Sunmark has expanded significantly, branches have been remodeled for better member services, and their loan process streamlined. Interesting how nobody comes on here to say any of the positives. Miserable people everywhere.
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October 2023 by Sandra Fogg
I’ve always have good service, friendly and helpful staff at all the branches!
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September 2023 by John Gileta
I have banked with SCU for many years and have always been very happy with their services ?
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May 2023 by accidental madness
The place would be okay but the atm’s have constant problems (why the hell can I not use my account number? Stop taking away the option for no reason!) and your debit card might as well not exist because they will routinely lock it for no damn reason. It’s a fine place as long as you don’t actually want to access your money.Edit: yeah that response would mean something if it wasn’t for the fact that it’s a constant problem. Even when the atm’s are functional the option to use my account number is always taken away in the late PM.
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May 2023 by Robert Gruber
Love this Credit Union , just wish it wasn’t so far away, Would transfer higher interest loans to them, As every penny counts !!! Richard was a big help as well as the rest of the staff ,,, Thank You Sunmark
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March 2023 by V C
This is the only bank that continues to lock my card for no reason. No fraud. I'm the only user of the card. I need this money without interference
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February 2023 by M
Opened a new account online, and I stopped into Clifton Park and got everything I needed to get my account up and running with Angelo. Very nice, and made the whole process painless! Would recommend!
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December 2022 by owen morgan
Sunmark credit union in upstate NY very very long wait times on phone , no individual branch phone numbers to call all calls go to a central number ,
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December 2022 by Edward’s
I don’t know what’s going on with SUNMARK lately. I know they have had security breaks this past week where accounts have had fraudulent charges. I think this happened last year at this time too. I’ve been with SUNMARK 35 years and just these last two years breaches to accounts have happened. I’m going to give them one more time to fix this mess and if this happens again I’ll do my banking at a more secure banking institution. Please figure this out!!
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December 2022 by Stephen Onley
The staff is very kind, but the banking policies are not in the interest of the customers. I ended up losing money by banking here. Even with my account closed, the teller says I could still owe them money in the future if an attempt to charge the account ever happens. Overdraft fees are theft and immoral. Save yourself the headache and bank somewhere that wants you to succeed.
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May 2022 by Stephen Hagan
Stop calling it a drive through on Google maps when it's not... it's just a atm...thanks...there are some sunmarks with a actual drive through that are open till 5...otherwise good bank
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September 2021 by Mihad Osman
Katrina in the Clifton Park Branch was SUPER helpful and Amazing!! I was nervous in starting the procedure to buy a new car through the bank but Katrina has made every step in the process so much easier !! She was extremely knowledgeable, very efficient, and super professional! I am so grateful to have had her help me when I decided to purchase my car as she has made the whole experience go sooo smoothly! Thank You So Much Katrina!! Because of her awesome help and great service, I will be going though Sunmark for all of my financial Needs!
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May 2021 by Nancy Olivo
The sunmark staff at this branch is always extremely helpful and pleasant. Grace Barone has help my husband and I with financial advice and is always there to answer my many questions whether in person or through emails. Grace is awsome!
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March 2021 by Mario Arduini
I had a wonderful experience with Sunmark Clifton Park Branch. David Ocasio Ross was outstanding in all facets of my Car Loan Refinance. His customer service was great and if I could give 10 stars I would. I will definitely be doing business with David again. Thank You Sunmark!!!! Thank You David!!!
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March 2021 by Vanessa Cianfarani
I worked with David Ocasio Ross to refinance my vehicle, and my experience could not have been greater. He is professional, thorough and went the extra mile to make this work for me. I didn’t think refinancing was a possibility based on what other banks had told me. But David got the job done and made the process seamless. I couldn’t be happier with my experience.
