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March 2024 by Lori Divan
Couldn't do the job but referred me to a good mechanic that could help
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March 2024 by Linda Baker
Quick, professional & friendly.
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March 2024 by Greg Wheeler
Got the job done quickly and effectively
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January 2024 by Julie Osakowicz
After calling to verify if an appointment was needed for an inspection, I was told there was no appointment needed and told me there was one person who does them and what day to arrive. When I arrived on the day I was told, I was turned away and told they do not do inspections without an appointment and the person that does them was not there. I was instructed to go to the neighboring Valvoline. There, I was told that they were not doing inspections until 2024. Meanwhile, the car in front of me was getting a new inspection sticker put on. Would not recommend the locations in Clifton Park. Not the 1st time I was given misinformation regarding services.
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December 2023 by Allison Machnick
WORST customer service ever! After a 10 hour work day I drove 30 minutes out of my way with a toddler and an infant in the car to be turned away for a simple car inspection although they were still open for business!! I was polite and explained my situation and there was no compassion or flexibility. Just sheep that can’t think or work outside the box. I WILL NEVER come back for any service.
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October 2023 by Manny Santos
Good guys here. They will try to sell you things, so I recommend knowing what you need before you get there. Air filters, synthetic oil or regular oil, wipers etc...They do good work.
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October 2023 by James Cronin
I had several oil changes there with no complaints and went to get a Ney York State inspection. They told me by appointment only with three guys doing nothing at the time and no signs saying inspections by appointment only. I called their corporate office and was offered 1/2 off my next oil change that I will not have done.
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September 2023 by Robert Laube
I asked for a inspection and tire rotation and was told they only have one jack , and got turned away
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August 2023 by Maria S Bruce
I went there for an oil change today it was super quick and Tyler the assistant manager was super helpful and informative. I usually go to Midas and usually their service is good but I’m waiting in the waiting room a lot. I like how I can stay in my car while they do everything as opposed to just waiting in a waiting room. I will definitely be back for any service they can provide. Highly recommend.
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August 2023 by James C.
The young men working at this location could not have been more courteous or professional. They checked the fluids, inflated the tires, while I remained in the car, and did not try to upsell mr on air filters and other products that I did not need. I was in and out in about 15 minutes.
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July 2023 by Peter S.
If they tell you that you failed inspection because you have a power steering leak, take it somewhere else and save yourself $500. Happened to me twice in the course of two weeks. I challenged their determinations on the spot, as I could see no visible fluid leakage, I have no spots on my driveway, and haven't needed to add fluid in ... forever. They were basically looking at normal dirty engines both with 155K on them and under carriages that hadn't been cleaned in 6 six years. In both cases, I took the cars to different inspection stations and specifically told them why it had failed at Valvoline. They both said the power steering was fine. Beware. They really want that $10 reinspection fee. Oh, forgot to mention that one of the cars had "failed" at a different place the day before for an entirely different reason. I found that fishy, which is why I took it to Valvoline for a second opinion. Valvoline apparently thought that "problem" was fine but the power steering wasn't. Get a second opinion on these judgement calls, before spending hundreds on work you don't need.
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July 2023 by Courtney C.
After a less than satisfactory service at the other Clifton Park location, I booked and made a Walk-In appointment at this location on CarAdvise. Both the manager and assistant manager were friendly and knowledgeable! I will definitely return and recommend this location to all of my family and friends.
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July 2023 by Jesse Bisceglia
Love that they were walk in only. Waited about 15 mins for my oil change. Drove right in, they let you stay in the car if you want.
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July 2023 by Bé C
There goes my loyalty. Been coming to this Valvoline next to warren tires Rt 9 Clifton park NY for past 17yrs. After today I am done with them. I had an appointment last week for noon, didn’t get inside until 12:21pm than the guy Justin, told me I have to get my license plate light done to past inspection and come back again. I did what was told. Went today to schedule appointment since they are not answer they phone no matter how many times you called. I pulled up there was no cars in any of they bay but the new guy told me; I still have to schedule appointment for inspection but won’t be until September 2,2020 than proceed to tell me to check the other spot. Okay I went to the other spot. There’s cars there but doesn’t have nothing available until September 3,2020. Like seriously. The first spot have no cars but I have to schedule an appointment until next month. While those two just stood around talking to each other and not answering or doing anything. People using this COVID-19 to be lazy. A lot of those businesses going to loose a lot of loyal customers.UPDATE: we are in the middle of 2023 and still need to schedule appointments for inspection.
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June 2023 by S 7
This is the best service I ever received at Valvoline, The manager (Justin)is amazing his customer service was implacable, all associates are very helpful and friendly.(Denon) Highly recommend this place if you want the best service.Service: Oil change
