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June 2025 by Maddie P
The staff is underprepared and honestly incompetent, went through the automated phone system at least 10 times before I got to speak to an actual staff member and that was after the phone rang for 15 minutes. Waiting to order a refill for 15 minutes is madness and the system is VERY unorganized. Do better, get better staff who are willing to pick up the phone and sound professional. Seriously disappointed in my local CVS.
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December 2024 by Regina Wolf
Dropped off a return UPS package
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December 2024 by Katie Ross
Although CVS as a whole is pretty expensive compared to other locations, they carry a range of products that I don't normally see at Wal-Mart (Wal-Mart does carry brands here but not all products are there). The store is kept pretty clean, though you may at times find trouble getting items because they're out of stock. It has definitely gotten better over the past few months though. Most of the employees are pretty nice, both at the register and pharmacy, and they're pretty patient and helpful! I've met a couple of employees who weren't nice or gave attitude when asking them a question. Also, expect some issues at the pharmacy as well. It depends on who's working that day, sometimes you get a very easy and quick trip for meds, other times it takes forever, and the staff isn't too kind. For the most part though, this one lady is awesome and always answers any questions or goes above and beyond to help if there was a mess-up with prescriptions. If only the delivery option for prescriptions didn't take forever to arrive, but that is something they can't really control.
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November 2024 by R. Chase
Erin in the pharmacy is always amazing! Many years oh working with her both professional and personal. She is the best.
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October 2024 by Pan Fam
Never answer the phone sent to voicemail no response is ridiculous answer the phone!! Can't get a live person anymore just to talk to a machine that doesn't help at all!!!
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October 2024 by Ria
No cash back allowed at register (using capital one debit card)
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May 2024 by Carol Reeves
Everyone there has always been helpful and friendly. Always clean and everything n its place.
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May 2024 by stelladahermit
It’s been my pharmacy thru many years now, very grateful the staff is so helpful/kind, my dog knows when we pull into the parking lot since they always have a friendly biscuit, and hello for him. Like an old neighborhood pharmacy so welcoming, caring about me personally and my needs. I don’t know much about the inside store itself, but excellent pharmacy staff, recommended!
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January 2024 by Deborah Jean Heinrichs
Employees knowledgeable friendly and fast
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August 2023 by Paul Murach
Beautiful!
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July 2023 by Roger Kopas
Two drive through lanes for pharmacy pickup, only one works. Maybe they ought to employ some signage warning optimists like me to get in line for the one that is functional. Nope. It's easier to annoy a customer than to mitigate the problem. I reckon no one is trained for traffic pylon deployment.They're also a UPS agent but getting a receipt for the parcel I dropped off was a major challenge. Three indifferent employees and ten minutes later; I had a digital receipt. I don't recommend this business.
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June 2023 by Kimberly Butzke
I’ve had all my prescriptions transferred to CVS in cobleskill once WalGreens closed across the street. Every once in awhile I had an issue with getting a prescription filled as “they would say” they would call my Doctor with a question and they don’t call back or answer them. I would also be told the medication is on order the day I need the prescription filled so they wouldn’t have ready and I’m out!!My biggest complaint came this week. My doctor sent a monthly prescription on Tuesday and I received an automatic text that the prescription couldn’t be filled, I called and was told it was to early and they would have it on Thursday. Thursday came and I received an automatic text that the prescription was on order. Remind you I called and was told it would be filled Thursday. Friday mid afternoon I received a call from CVS, answered the call and no one there. Never called back. I Called and was told by a female pharmacist that she has been trying to get in touch with my doctor for over a week and have half due to the fact that I’m on another medication and she didn’t feel comfortable filling my prescription. She also told me I didn’t answer when she called, I did. She was very rude! I called my doctors office who had no record of anyone from CVS calling to speak about my prescription. (They write down every call they receive in your record) Remember she told me she has been trying to call for a week and a half and CVS received the prescription only 3 days before, not weeks. My doctor called CVS. She told the pharmacist my prescription is fine and there should be no issues. She had the gulls to ask my doctor why am I taking the medication? That’s a violation of HIPA Law and she should know better than ask that. I have been on the same medications for the last year and a half and they were filled by the same CVS in April. I see all my doctors, every 3-6 months and follow my doctors orders and directions on all meds. I also have authorization from my insurance company. I don’t understand why a pharmacist is questioning a doctor who prescribed a medication, they are not a doctor. Some medications are required and they need to fill what people are prescribed and not question WHY they are taking it. It is none of their business. I could see their concern if prescriptions are sent by different doctors and from all over but mine are not.Be aware Very rude pharmacist at this location!!!
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June 2023 by Patty Mauro
I have been waiting an hour to reprint pictures because there is only ONE of the photo kiosks is working. The couple copying n reprinting pictures are technology challenged . If I had known this was going to be the case I would have left a long time ago.
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May 2023 by Joseph Daniels
No improvements needed. The staff here are exceptional.
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February 2023 by Melissa Grabowski
Awful service at Pharmacy. Not my normalPharmacy, but used because my usual did not have a prescription in stock and it went smoothly the first time, so I figured maybe I would stay with them. Second time the prescriptions increased in price $75 and when inquired why, the woman whom I was directed to speak to was obviously irritated that I was bothering her with such ridiculous questions. Very rude and refused to answer any questions. I finally just left, had the prescription moved to another pharmacy that took 3 minutes to look up my info and answer my questions. I am not sure why it takes too much effort to be cordial and take a few minutes to help a customer, but clearly at this CVS it is.
