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September 2024 by Craig Muraszewski
great local bank!
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September 2020 by David Grimm
My ATM card expired on vacation and Robert the teller was super friendly at getting me a new card and making sure I got the cash I needed. Very good experience
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September 2019 by Ruth E.
I opened my first M&T account in 1993 when I first moved to New Paltz, NY. The bank was a convenient walk from my house and, with a few exceptions, the staff was efficient, helpful, and friendly. Those who weren't around for long. When I moved to Cold Spring I was very pleased to find an M&T branch even nearer my house. Again the staff was very good, including the new branch manager who was hired fairly recently. The situation Lynda B. described in her 2014 review no longer applies.
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June 2017 by Jessie Hunter
Nobody there or in the back office knew what they were doing with a representative-payee SS acct. It's not that hard. They wouldn't let me close the acct. until my husband signed off, even though he was never on the acct. in the first place. Maybe this bank is okay for a simple checking or savings, acct., but more would be a bad idea. Also, the staff was temperamental and short with me.
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February 2017 by Deirdre Mullane
Would give minus 5 stars if I could. I am a longstanding CHASE customer and when I moved here I only opened this account to have a local "back up." I had several hundred dollars in an account and opted for paperless statements. The account was rarely touched. Over time, they simply drained my account of funds with fees. Once there was no more money, rather than close the account, they continued to assess fees -- then turned it over to collection, for $24.84. Trying to get them to resolve the matter has been a further aggravation -- multiple phone calls and no resolution. Common sense? Local bank service? Hardly.
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January 2016 by Dom Dok
all stop
