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“Many thanks to Stephanie at the Orchard Park USPS location. She was friendly, incredibly helpful, and provided exceptional customer service.
I walked in today trying to figure out what size packaging would be best to ship the two items that I needed to ship. I figured I'd buy the box, take it home, pack it, seal it, and bring it back to ship it.
I waited my turn, and got called up. Stephanie asked me what I was trying to ship and if I knew the weight. I said I wasn't sure, but the items were in my car. She told me to go get them and we'd go from there.
Shortly after I returned from my car, Stephanie helped me pack and ready the box for shipping.
I cannot thank Stephanie enough for all her help today, and for simplifying the process on top of it. Stephanie deserves more than just 5 stars”
“Caren who works there is so patient, nice, and friendly. Very happy that the post office finally has a nice and friendly person. Its also festive and decorated inside for a change.”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
“There hours are so convenient for me. I travel through Holland to work on 2nd shift. ( I start at 1pm. Very easy to seeing but there. Friendly service.
My mother in law lives in Holland. Loves her carrier. With their schedule of Drs appointments etc often they aren't home. Packages are always left by garage put of weather. Very thankful to their carrier. Wagner Rd area. ”
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“I was at the Springville Post Office today for my passport, and I couldn't be more pleased with how effortless their post-master, Terrie, made the experience.
She patiently answered all my questions and even helped me distinguish between the passport card and the passport book so that I could make an informed decision. She explained what each fee was for and even explained when I could expect to receive my documents. Terrie was professional, knowledgeable, and she went above and beyond for me today. Thank you so much!!”