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“I was at the Springville Post Office today for my passport, and I couldn't be more pleased with how effortless their post-master, Terrie, made the experience.
She patiently answered all my questions and even helped me distinguish between the passport card and the passport book so that I could make an informed decision. She explained what each fee was for and even explained when I could expect to receive my documents. Terrie was professional, knowledgeable, and she went above and beyond for me today. Thank you so much!!”
“Many thanks to Stephanie at the Orchard Park USPS location. She was friendly, incredibly helpful, and provided exceptional customer service.
I walked in today trying to figure out what size packaging would be best to ship the two items that I needed to ship. I figured I'd buy the box, take it home, pack it, seal it, and bring it back to ship it.
I waited my turn, and got called up. Stephanie asked me what I was trying to ship and if I knew the weight. I said I wasn't sure, but the items were in my car. She told me to go get them and we'd go from there.
Shortly after I returned from my car, Stephanie helped me pack and ready the box for shipping.
I cannot thank Stephanie enough for all her help today, and for simplifying the process on top of it. Stephanie deserves more than just 5 stars”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
“Caren who works there is so patient, nice, and friendly. Very happy that the post office finally has a nice and friendly person. Its also festive and decorated inside for a change.”
“I had a great experience at this FedEx! First, I called and asked if they did what I needed and Karen answered and was very nice and said they did. Then I quickly read the address on the website and saw "McKinley" so quickly assumed McKinley Mall. I walked the whole mall and then called again asking where it was and Karen gave me exact instructions on where they were located in the plaza. Once I got there Karen greeted me and helped me with what I needed. She passed me on to Sarah who was also very nice! She helped me scale down what I needed printed. While Sarah was helping me, Karen saw an elderly customer walking to the door and immediately went to the door to help him open the door and assist him once he came inside! She was so friendly and patient with him! You don't see that kind of customer service much these days!”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
“There hours are so convenient for me. I travel through Holland to work on 2nd shift. ( I start at 1pm. Very easy to seeing but there. Friendly service.
My mother in law lives in Holland. Loves her carrier. With their schedule of Drs appointments etc often they aren't home. Packages are always left by garage put of weather. Very thankful to their carrier. Wagner Rd area. ”
Shipping Centers
Shipping Centers
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Shipping Centers
Shipping Centers
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Shipping Centers
“This staff is always patient and helpful. Today I had a shipping question ( usually I just drop off ). The experience and interaction was superior and shows great customer service . The store employee (121544 from receipt ) was very very helpful and I much appreciate her time and knowledge”