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January 2024 by Jean Carlos Uriña Herrera
Terrible customer service
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September 2023 by P T
I deposit for businesses account. They close at 4:00PM. I come on 3:45 they tell me that’s too late for deposit. They tell me only this time but no more next time. Just because they are small bank. No late than 2PM. The way the Supervise talk to me like they don’t want to take my deposit. This is how the Bank of America treat the customer ?????
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September 2023 by Daniel M.
Apparently because there's only one teller you can't get change here this is the 10th time I've tried coming to this bank for change and always is a issue. I got to Bank of America in flushing never is there a issue there now i have to drive to the next city over for change
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April 2023 by jessie bendak
Worst branch.... ATM is always broken and always along wait ...
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March 2023 by Musaab Anan
Worse branch I have ever seen. To do your transaction you have to wait 30 minutes in the line..
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December 2022 by Poeta101 Revolución
BAD CUSTOMER SERVICE DO NOT COME AND WASTE YOUR TIME HERE.
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November 2022 by Fáty D
(Translated by Google) Very bad service, it does not meet the appointment schedules that one does not help when you have a problem with your account but to open an account there without they are fast very bad service(Original)Muy mal servicio, no cumple con los horarios de las citas q hace uno no ayudan cuando tienes un problema con tu cuenta pero para abrir una cuenta ahí sin son rápidos muy mal servicio
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July 2022 by Lemonade Ice
(Translated by Google) Very bad service, unfriendly.(Original)Muy mal servicio, poco amables.
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April 2022 by Yoconda Ramos
The lady of customer service a nice person, but the cashier Cristina has a bad attitud, was the first and the last time in this branch.The rest of the personal are nice
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December 2021 by Maria A Rivera
Bad service, a few personal, always waste my time in that location.
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November 2021 by snow Ball
It's disappointing to know Bank of America at College Point closes for none ATM in person service on both Saturday and Sunday while most of other banks in the area are open for at least half day Saturday or even Sunday. How can boa stay competitive by doing so? Can boa at least match what other banks are doing from availablity perspective? Otherwise it may not be surprising for losing customers to your competitors.
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November 2021 by Angelica Rivera
Bad service, a few personal, always waste my time in that location.
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July 2021 by adil hashimi
this bank is very unprofessional and unhelpful. i gave this place three chances. wont be coming here again.
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September 2020 by RW Wong
Every one in this branch is very helpful, I went with my mother, who had a lot of questions and we were helped by a customer representative Ruru Zhou, she took the time to explain everything leaving us with full confidence with this branch. Also I want to mention John, and Anna who also very helpful. At this time with the covid 19 crisis. It's nice to know they are there to assist you.
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October 2019 by Jessie Angelov
OMG !!!! terrible!!!!!