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December 2023 by Phenchan On
We have been coming here more often after our usual CVS store closed down. Everyone here is attentive especially Ruby, she's has always been so helpful and friendly. Her service is fast and reliable. Please keep up the excellent work!Only one thing I wish is that we could do return at this CVS. It would be much more convenient.
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December 2023 by Gjon Gjomarkaj
Terrible experience with Ursula! Does CVS Pharmacy condone it's team members being Unprofessional, Unfriendly, Rude, Abrupt and Condescending? Hopefully not and that's why I'm taking the time to write this survey. Until tonight, I have had a very pleasant exchange with this pharmacy's employees, for many years. I have even done multiple thankful surveys for the great experiences I have had. Ursula is a very unfriendly and arrogant person who should be retrained to deal with customers in a respectful manner or not be at that counter at all, PERIOD. It all started when she told me that my prescription was cancelled because it was over 14 days old. I told her I received my notification about 5 days ago that it was ready. Ok, system error or something along those lines. No problem for me. She said to wait 15 minutes for it. O.K. no problem. However, maybe an apology would be in order from her on behalf of CVS instead of that feeling she gave me that it was my mistake! There are professional ways to handle every situation. As I waited I picked up a few things at Target. When I came back I asked her if she would be able to ring up the items I had and she fired back at me with, "I'll take care of you after I'm done with him!" WOW! Nasty and unpleasant tone of voice. I told her that I wasn't asking her to ring me up now. She embarrassed me in front of the other customers and the Pharmacy employees talking to me like that out loud! Obviously she was with another customer. I knew that. I didn't expect her to drop what she was doing! When she finally came to me I told her that her attitude was unnecessary and that I didn't complain about my prescription being cancelled and having to wait around. She then, condescendingly tells me that she's sorry "if I thought" she had an attitude. I told her if I thought? So, you don't have an attitude, it's just me? Very tricky way of apologizing without apologizing. Again, Just straight up an uncaring attitude and super unprofessional situation for any costumer to be thrown into. I then asked her for a survey receipt which she was not going to give me. I hope action will be taken. I don't look forward to dealing with her in the future.
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November 2023 by John Bitkos
fast service and very helpful
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October 2023 by Irek
Extremely slow to fill out a prescription
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July 2023 by Dayana Perez
This pharmacy isn't efficient in processing specialty pharmacy orders. I received injections that are supposed to be refrigerated and they didn't store them as such even though the box they are shipped in is clearly marked as perishable.
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January 2023 by Kiran Bala Sehgal
Love going to this cvs. Always greeted with love and respect. Always helped
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December 2022 by AC InBrooklyn
Terrible!!! Came for them to tell me my prescription wasn't covered by my insurance and asked if I could just buy it out of pocket ($100) they said they didn't even have it in stock. Don't bother going here!!
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December 2022 by Arthur Greebler
I had a 5 PM appointment for bivalent Moderna vaccine. I was coming from work in the Bronx, and traffic leading up to the Whitestone Bridge and on the bridge was horrific due to an accident on the bridge. I was afraid that I would have to reschedule the appointment. I arrived at the CVS at about 5:45 PM. and there were two people checking in ahead of me, also late due to traffic conditions. The pharmacist cheerfully checked us all in, administered the vaccines, and had the cards waiting for us after the 15-minute post injection waiting period. Excellent customer service!
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October 2022 by AJ InBrooklyn
Terrible!!! Came for them to tell me my prescription wasn't covered by my insurance and asked if I could just buy it out of pocket ($100) they said they didn't even have it in stock. Don't bother going here!!
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August 2022 by Crisanta Symonette
Treat you like family
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April 2022 by John Frawley
They know me. They know my name. I don't have to say anymore. Thank you!
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September 2021 by Tian Chen
I’ve never felt so attached to a pharmacy as this one. Dorothea, Andre, Ruby and team - always a bright smile and an affectionate hello - they treat you like family.
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January 2021 by Amalia Frei
I usually come here when shopping in the stores here and stop at CVS to get all the things I used over times. Look for deals, you can find almost the same product for a much cheaper price.Good store.
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October 2020 by Kiara Martinez
Friendly staff and helpful as well!
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November 2019 by Audra Trochelman
I have been using this pharmacy for more than ten years - before the operations were taken over by CVS - and even though I no longer work near this area, I continue to fill my prescriptions here because the staff are very knowledgeable, courteous and do whatever they possibly can to fill orders with the best available price. I can't imagine anyone at this pharmacy treating a customer as badly as some of these reviewers state, perhaps those reviewers are used to being catered to and find it unreasonable when one doesn't drop what they are doing and run to them. I can only remind people, because the staff at CVS in Target are so good at their jobs, this location is very busy - they are only human - sometimes we all need to remember that there are things that are out of their control, such as what medication a particular insurance will cover, availability of a prescription from a manufacturer, a doctor's inability to return a phone call/email, and let's not forget that the world doesn't revolve around one individual, patience is sometimes required. If you treat them with courtesy and respect, you will receive the same in return. I highly recommend this pharmacy location!
