-
April 2024 by Jennifer Fan
Closed by the time I went today but drinks and donuts were always low quality whenever I went. Drinks would taste weird and the donuts would seem smaller or have less filling than other dunkins... Wish BJs would switch to something else.
-
February 2024 by yasin rabby
Fresh coffe , Fresh
-
September 2023 by John Bitkos
coffee was perfect, donut was very fresh. service was fast and pleasant..excellent!
-
July 2023 by Arely Solano
The only one guy who is attending in this store is super rude and has a nasty attitude to their costumers.
-
April 2023 by lanya FLY
So bad for service. And the man on service so rude. Not kind for
-
April 2023 by Anisa G.
Worst Dunkin in my area, people that work there is very nasty, rude and very unprofessional , When you order a hot tea they give you cold tea , when you complain they get very nasty and rude. I will never go back to that Dunkin . When ask for your refund back and pay with CC , The nasty man open the register and give me back cash.
-
March 2023 by Michelle C.
I have been going to this BJ's for as long as I have been living in College Point which is over 20 years. I have gone to other BJs and this one seems to be the one that is most organized. Although some things are out of stock at times, it does offer a variety of items at whole sale price. Their customer service is a bit slow and not the best but they are usually very friendly.
-
February 2023 by Isabel M.
The customer service is in desperate need of a makeover or a 101 class. This location is just in dire need of a major makeover. Get professional supervisors and managers not wanna be's.
-
December 2022 by Cold 2.
This is the slowest BJ's have ever been to the cashiers are so slow. They slower than a walking turtle customer service sucks over here. I'm waiting behind a lady for almost 10 minutes I'm talking to the cashier. Why aren't you working? She said all the lady went to get something else for 10 minutes
-
October 2022 by Jesse Y.
Well stocked however super crowded at all hours but still one of the better store.This store is easily accessible via Highway and local buses.
-
September 2022 by Amanda L.
I'll keep this review short and simple, this BJ's Wholesale Club is your typical one that you can find anywhere else. Everyone that works here that I interacted with was friendly and a couple walked me over to the isles that I needed to find a few things in during my shopping visit. The prices at this location seemed to be a little more than where I live in Florida but I am not sure if that is me not remembering correct or if they are actually a few cents more here.This BJ's was well stocked with everything you can think of while you are shopping here, and I would hope because its a wholesale buying style lol!The location was very clean and I only saw a couple items on the floor that may have fallen, that haven't been picked up. Overall, this location was clean and gave me the ability to buy what I was looking for so it is getting a good review in my book!
-
July 2022 by Xiao Z.
Return is a pain in the neck. Only one person at the counter at customer service and she is dealing with membership stuffs which takes a while. I am the first one on the line. I see 3 other staffs walking in and out behind the counter and standing around without bothering to help me. At this point I thought they only do pick up service only. After ten minutes without seeing anyone line up for pick up finally some bother to signal that I can do the return on her cashier. Mind, she was just walking around and standing around before. Don't know why it took so long for her to address my need for a return.They definitely need to train the staffs to be more attentive and clearer signage. I don't know if return and pick up have separate line and cashier. They should learn from Costco which has long return line but they move fast.
-
March 2022 by Beth B.
Go shopping here every 2 weeks to bulk up on itemsVery nice and clean My autistic disabled son loves to sit on the recliner or swivel chairs to wait for me and my husband to check out
-
January 2022 by Allyson B.
Horrible service. I did a mobile pick up and waited at the mobile pick up sign. I've been patiently waiting for 10 minutes and didn't want to disturb since they look extra busy . The staff just looks at me without saying anything til 10 minutes later. The guy just said "your order was done 10 minutes ago. You have to say something." I said sorry and thank you and where I should pick it up. They didn't answer and waited another 2-3 minutes to give it to me. Also i ordered with flavor and it didn't taste like what I usually get at other DD locations. Staff should be more friendlier. I understand it gets busy but should approach customers like that with lacking flavor. I took one sip and couldn't drink it anymore.
-
December 2021 by Crystal Johnson
Very rude. 2nd time i tried the place and both times the man was disrespectful. 2nd time i left.
