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January 2024 by Sean Harrington
My car was recently totaled, and received great service with my rental. I was given a nice blue mustang gt, bought a new vehicle went to go drop the vehicle off. Jared rash went over the entire bill and how much my insurance company was covering and drove me back to the dealer to pick up my vehicle. No complaints at all, keep up the good work!
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January 2024 by Brad
Great Service and a quality car. Samantha in Colonie NY was friendly and helpful. I would use Enterprise again.
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January 2024 by Shaun Thompson
Always great experience, excellent customer service!
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January 2024 by Maryann Jablonowski
I recently had a need for a rental car after my passenger side mirror was injured while exiting my garage. Subaru Collision Center needed to keep my car so they arranged for a rental. Samantha Lee from Enterprise met me at the collision center and brought me to Enterprise. She clearly, accurately and professionally explained my options, designated a car that would meet my needs, and went over all the pertinent information. She gave me her card and invited me to call her directly with any questions of needs. After I returned the car after closing hours, Nick called me to confirm receipt of the vehicle. Nick also called me the following day to tell me that they found something of mine in the rental that I had forgotten to remove. A shout out and thank you for five star service from Enterprise rental on Central Avenue in Colonie!
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November 2023 by Egypt cruz
JESSY!!! OVER AT COLONIE LOCATION THANK YOU SO MUCH!!! BEEN LOOKING FOR A RENTAL SINCE OCTOBER 9TH AND TODAY OCTOBER 16th I called this morning and just like she said I had a rental today.. thank you thank you thank you!!! With the rough 6 days due to my own vehicle she gave me the laugh I needed!!!
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November 2023 by David Zoller
I had a great experience here last week!! The car was as I requested & the service from the staff was top notch!! I would definitely rent from them again!!
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October 2023 by Roshmi playzz
They are awesome .
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October 2023 by shamella alston
Reliable
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September 2023 by Suresh Reddy Kontham
This place give me a midsize car instead of minivan and when no one contact me for 9 days, I called all other enterprise stores asking for minivan but no one helped me. When I called Nick and explain the situation he rectified the problem by replacing with Minivan He showed great interest and make sure I was satisfied n happy with replacement. Overall great Customer Service by Nick. He is amazing.
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July 2023 by Stacy M
Stone was wonderful! So helpful in getting me set up in a car on short notice, outstanding customer service!
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June 2023 by Hassan Naqvi
This place give me a midsize car instead of full size and when no one contact me for 9 days, I called the corporate office, Manager called back right away and rectify the problem by replacing w luxury vehicle. He showed great cs and make sure I was satisfied n happy with replacement. Overall great CS by the Manager
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June 2023 by Joseph Buchanan
Great experience at the central avenue location from start to finish. Was able to rent vehicle immediately and the return process was quick and efficient. Special thanks to Jessy B., Bea Rose, and Marcos. Would rent again. Highly recommend. Joe
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June 2023 by Robert Ndede
It was so bad. My experience was horrible this time. I am Enterprise customer for years but this time I was doubted and my document treated with suspecion. I requested my record to be checked from the computer and I was told there is only one record in April this year and that I was lying for being a regular customer. Again that April record did not count at all. I used my debit card since I had misplaced my credit card but I was told that it was for last month. I was in hurry and I was mercilessly delaid. I explained myself to the supervisor incharge but he was not very useful. However, after humiliation they gave me the car. This was the first time in years that I meet people who did not care about customers feeling and the effect of loosing a long time customer. What suprised me was the fact that i was leaving my mercedes benz parked to take a Chevy. I just wanted to leave my car to my wife and take a rental. I am not sure whether I will us eenterprise again given other options in the market.
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June 2023 by Jdragss
Had a great experience when I rented this past weekend! The manager nick had me in and out in under 5 minutes, super nice guy and on point. My new go to place.
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May 2023 by Melinda Wong
I needed to make a last minute car rental as my car was being serviced at a local dealership. I called the Enterprise in Colonie, NY and the entire process was smooth and and the staff were pleasant. I especially liked the service of having someone in the office drop off the car to me (at a nearby hotel).
