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January 2024 by hun soleno
My experience with Caliber was made notably better by Bre's outstanding kindness and assistance. She's a gem of an employee, and her sweet demeanor truly stood out. My thanks to her for making my experience there so positive!
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January 2024 by Gina Dickerson
I got into my first car accident, brought it to them. They were understanding they did a wonderful job. I would recommend them to anybody. I had to go to them again and let me tell you. This is the best place to get your car fixed or painted. They are absolutely friendly and caringServices: Tires
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January 2024 by Jaclyn Turner
My car was bought in back in October for repair. It’s been almost three months and my vehicle is still not properly repaired. I’d like to think they aren’t being malicious or shady but to bring my vehicle back a third time to repair an issue that should have been addressed the first time is ridiculous. It appears they are just milking my insurance for money and aren’t upholding their policy.Update:Was told they would take my car in on the 19th to look for damage they might have missed during there initial inspection and I would be given a rental car. That morning I was told they needed to reschedule and would get me in later in the week. It’s been over a week and I haven’t gotten a single call or text from anyone at that shop. I am thoroughly peeved at how inconsistent and unprofessional the service is. The fact that these issues persist jeopardize the overall health and longevity of my engine and vehicle- I strongly encourage people to find another place.
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December 2023 by Smurf Ave (Smurf Ave)
Jenna the Office Manager & Allen Tombank the Service Advisor were wonderful to work with. They were extremely patient, pleasant and professional throughout the process of having my vehicle repaired. I highly recommend using Caliber Collision for any repair needs. If I could give higher then 5 stars I would!
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December 2023 by Deborah Villa
They kept me informed every step on the way to completion. Alan was considerate and fully explained everything that was going to be done before and re-explained what had been done upon pickup. Not only was my car repaired but it was returned to me cleaned inside and out which showed me how much they cared. I wouldn't hesitate to recommend this Caliber Collision.
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December 2023 by Dystiny Narain
This place is absolutely horrible. No sense of professionalism or communication at all. I was in a car accident on November 10 2023. I had my vehicle towed there the next day. These people at this store presented as if they were going to handle everything and only called me when necessary. I then called a month after as my car has been at their shop, the entirety of the time. Just to find out my car has been sitting there the whole month; was not worked on wasn’t even touched the woman on the phone who is extremely rude, proceeded to tell me they didn’t even touch my car because they had no information. It’s clear there’s lack of communication, lack of professionalism and lack of brain cells. There was no attempt to find the owner of the car. Mind you my car was towed there through my insurance so there’s no way they dropped the car off there and gave you no information. There was no attempt to reach out, and if I had not called to inquire about my vehicle, it will probably still have been sitting there, not being worked on. If you want results, do your self a favor, and just go to coles collision, because caliber collision must be ran by brain dead imbeciles. If I could give this place, zero stars, I would.
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December 2023 by Jaclyn T.
My car was bought in back in October for repair. It's been almost three months and my vehicle is still not properly repaired. I'd like to think they aren't being malicious or shady but to bring my vehicle back a third time to repair an issue that should have been addressed the first time is ridiculous. It appears they are just milking my insurance for money and aren't upholding their policy.
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November 2023 by Beth Doty
Other than the wait for parts to be shipped (which has nothing to do with them) my car came out great. Very pleased and happy to have it back .
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September 2023 by Brian Lomnicki
From start to finish very easy process with Jenna and Al. Communication was excellent as I was kept well informed. No hassle at all with insurance companies as Caliber did all the leg work. Would recommend to anyone.Service: Body & Trim
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September 2023 by Paul G
Excellent experience from beginning to end. Great communication throughout the process. It was easy to know what I had to pay, and what the insurance had to pay. My front bumper looks brand new. They also cleaned my car and tires. Thank you!Services: Painting
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August 2023 by Ami Villano
Jenna in their office is such a sweet, wonderful person. I had a problem with rudeness at one of Caliber's other locations but when I called this location Jenna was very nice and professional and understanding. She fit me in like the next day. When I took my car in to have the bumper replaced Eric was my service guy and he went over everything with me in detail of what was needing to be done and he told me it would take roughly a week and a half. I dropped it off on a Thursday and had it back that next Monday. Not only was it done before expected it came out fantastic. Eric is the G.O.A.T
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August 2023 by Sandra Stapleton
Allen always kept me informed of the progress of my vehicle. The repairs look great and Bob Maitino did a fantastic paint job. Thank you! Highly recommend!
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July 2023 by enes sales
Caliber repaired my car in November. They did a very good job. I came back in July to charge my AC in the car. They had no complaints to check my AC and to try refilling. Friendliness of the Caliber team is a top. I'd repair my car here again.
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July 2023 by Alice Myers
Excellent customer service. Repair made my vehicle look brand new!! Totally professional will never go to another shop.Service: Body & Trim
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July 2023 by Jeff Johnson
Did a great job on my truck. Looks better than when I bought new. Big thanks to Eric for making my experience sooo pleasant. Best collision shop around. A++++
