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August 2025 by Dr. Sharon G. Small
So slow. Here now. Workers stared at the line for 10 mins and have now finally come over and opened more windows.
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July 2025 by Na Na
Went here 20 minutes before the closed place was locked
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July 2025 by Kolah Mabullu
Really appreciate this branch trying to rectify another branches mistake, they were very helpful and helping me print out another card. They went called me im advance as their machine was down and had my card waiting to eliminate further issues
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June 2025 by John Doe
when i stop by my local branch im always surprised on how fast they get stuff done it amazes me how quick they are against other locations , get these people raises
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November 2024 by Tamara Ogden
I frequent this Broadview and my recent visit was such a pleasure I had to leave a review on Google. I spoke with a young man, his name was Mechai ( sorry if I spelled incorrectly) he helped get replacement credit cards with my new last name as I got married in June. He was very pleasant and when he did not know something he saught help and was very patient with me. He smiled, used eye contact, and was extremely professional. He seemed to be young which a huge compliment because I have received bad services in the past from some rude young adults, but not him. Somebody give this young man a raise!!!
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November 2024 by Rebecca Doidge
Drive thru always super slow and the one cashier always seems like the customer is interrupting her nap time. I need to change banks asap!
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September 2024 by Nisar Ghazi
Worse bank
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September 2024 by Giovani Saldana
Thank you so much SM!!! I want to cry, she helped retrieve my stolen funds! Wonderful person and services.
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June 2024 by Leslie B
I love my bank
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October 2023 by Douglas Roest-Gyimah
Business banking -- I do not recommend banking at SEFCU/Broadview for business purposes. I especially don't recommend using this branch. I've had many issues, but my recent attempts to work with them was the last straw. I want to add a signer to my account, so when I am unavailable, someone can deposit checks. That's all. I'm busy. So I go in and ask what the process is. The woman makes zero eye contact, gives me some forms and tells me to have them filled out, bring in the signers photo ID, and all of the original business paperwork. So, being that my business is mostly remote and all over the state, I go mailing forms and gathering information. A month later, I go in to drop it all off and get the signer added. New woman (Sharee). No eye contact, like I'm not even there. I tell her I want to add a signer. She stares at her screen for about 5 minutes "I'm just printing some things," talks to the guy in the cubicle next to her, and comes back with the same forms I already filled out. Starts to tell me that all members of the account need to come in and I need to fill out XYZ forms. I tell her the other woman told me to do a different process, which I already went through all the work to do. She goes and talks to that woman, who doesn't remember meeting with me and telling me all that. Whatever the process is, fine, I'll do it. If y'all weren't so rude, impersonal, and checked out, maybe I could get somewhere and actually run my business in conjunction with my bank. I will be opening an account for each of my businesses at a different institution and making the transition, unfortunately.
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October 2023 by Timmy Tim
Slowest service
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September 2023 by Douglas Roest
Business banking -- I do not recommend banking at SEFCU/Broadview for business purposes. I especially don't recommend using this branch. I've had many issues, but my recent attempts to work with them was the last straw. I want to add a signer to my account, so when I am unavailable, someone can deposit checks. That's all. I'm busy. So I go in and ask what the process is. The woman makes zero eye contact, gives me some forms and tells me to have them filled out, bring in the signers photo ID, and all of the original business paperwork. So, being that my business is mostly remote and all over the state, I go mailing forms and gathering information. A month later, I go in to drop it all off and get the signer added. New woman (Sharee). No eye contact, like I'm not even there. I tell her I want to add a signer. She stares at her screen for about 5 minutes "I'm just printing some things," talks to the guy in the cubicle next to her, and comes back with the same forms I already filled out. Starts to tell me that all members of the account need to come in and I need to fill out XYZ forms. I tell her the other woman told me to do a different process, which I already went through all the work to do. She goes and talks to that woman, who doesn't remember meeting with me and telling me all that. Whatever the process is, fine, I'll do it. If y'all weren't so rude, impersonal, and checked out, maybe I could get somewhere and actually run my business in conjunction with my bank. I will be opening an account for each of my businesses at a different institution and making the transition, unfortunately.
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August 2023 by Saarthak Narsipur
After SEFCU became Broadview, I have had nothing but problems. Every time I try to transfer my money, they block my account, take days to verify my identity and make me reinitiate the transfers. In a day and age where money moves within seconds, these guys make me spend hours on the phone and weeks before I can move money. I am closing my bank account with them and never going back.
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June 2023 by Michael Reedy
These banks need to be open later for the working class closing at 5 is too early.
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March 2023 by Diana Goes
I called to see if my debit card had been reactivated and I was on hold for over 25 minutes. Unacceptable. I never had this issue when it was just SEFCU.
